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Staff Opportunities

Compliance Program Manager

Compliance Program Technical Analyst

Deputy General Manager - Global Partnerships

IANA Project Specialist

IDN Support Manager

In-house Counsel - Contract Law

In-house Litigation Attorney

Network Engineer

Regional Liaison Manager

Registrar Operations Liaison (Europe/Middle East. Based Brussels Office)

Technical Writer

Vice President, Outreach

Vice President, Policy Support

Webmaster


Compliance Program Manager

The Internet Corporation For Assigned Names and Numbers has immediate opportunities in its Compliance Management function as follows:

Key responsibilities include:

  • Establishment of technical and non-technical audit functions to review, on a regular basis, registry/registrar operations to ensure compliance with contracts and appropriate standards.
  • Statistical tracking and analysis of registrant and user complaints/comments regarding specific registries/registrars.
  • Coupling statistical results with the audit function to ensure economical use of resources.
  • Working constructively with registries/registrars to implement and complete corrective action plans.
  • Implementing a planned escalation of actions and corrective actions, including legal and specified performance remedies, in order to correct and prevent ongoing detrimental impact and to ensure legitimacy of the compliance function.

Candidates should possess an advanced degree in business or law, together with at least 5 years of relevant professional experience. A good technical understanding of the Internet and the Domain Name System is also highly desirable.

The successful candidate will be well organized, capable of moving forward on multiple projects at the same time, and possess excellent verbal and written communication skills. Attention to detail and flexibility are also key qualities. Significant use of Office software packages is also an integral part of the role and applicants should be experienced users of these packages.

ICANN policies and agreements are drafted in English, and written fluency in this language is required, but the organization operates on a global basis and written and/or verbal fluency in one or more other languages would be a definite advantage.

Applicants should submit a covering letter and resume to opportunities@icann.org.


Compliance Program Technical Analyst

The Internet Corporation For Assigned Names and Numbers has immediate opportunities in its Compliance Management function as follows:

Key responsibilities include:

  • Development and operation of technical audit functions to review, on a regular basis, registry/registrar operations to ensure compliance with contracts and appropriate standards.
  • Statistical tracking and analysis of registrant and user complaints/comments for specified registries/registrars.
  • Design, develop and support integrated web-based compliance data management systems with both internal and external interfaces.

Candidates should possess a four-year college degree or equivalent and at least three years of programming experience with demonstrated expertise in Apache, MySQL, PHP, and Perl. A sound understanding of DNS registry and registrar operations is also required In addition, a good technical understanding of the Internet and the Domain Name System and familiarity with associated protocols such as EPP, RRP, IRIS and Whois, is highly desirable.

The successful candidate will be very organized, capable of moving forward on multiple projects at the same time, and have excellent verbal and written communication skills. Attention to detail and flexibility are also key qualities.

ICANN policies and agreements are drafted in English, and written fluency in this language is required, but the organization operates on a global basis and written and/or verbal fluency in one or more other languages would be a definite advantage.

Applicants should submit a covering letter and resume to opportunities@icann.org.


Deputy General Manager - Global Partnerships

The Internet Corporation for Assigned Names and Numbers has an immediate opportunity for a Deputy General Manager Global Partnerships. Located in Los Angeles, this position reports to the General Manager of Global Partnerships and will join a new and growing network of skilled individuals.

You will work with other members of the Global Partnership team to gather, manage and assess information as part of prioritizing ICANN's global strategy. You will act on behalf of the organization with regional stakeholders, forums, initiatives and needs as they relate to ICANN's responsibilities. This includes the analysis of regional reports and the compilation of a global view on developments relevant to ICANN's business and strategic plan. The incumbent will also provide input to ICANN's global partnership work and prepare associated position papers relevant to this. The incumbent will be actively involved in supporting the day-to-day management of the network team.

The successful applicant will be committed to a disciplined communications system that systematically and regularly updates ICANN on issues relevant to the region, as they relate to ICANN's respective responsibilities.

The preferred individual will possess exceptional evaluative and deductive skills. They will be comfortable with dissecting, comparing and constructing multi-faceted information from a wide variety of sources. They must also have outstanding verbal and written communications skills, and be fluent in English and at least one other language.

The successful applicant will be extremely motivated with strong leadership qualities. They will be highly organized, detail oriented, politically aware and astute in the area of diplomacy. They will be capable of developing and enhancing multiple and complex alliances and partnerships. An ability to work with minimal supervision under pressure and to deadlines is essential.

The successful individual will possess an advanced degree in international relations, international business, international law and/or an appropriate technical qualification, and demonstrated experience in the international arena (private and or public sector). At least 10 years post graduate experience working in an international legal, intergovernmental, multi-stakeholder, civil society, and/or business environment is required, together with a broad understanding of technical issues involving the Internet. International travel is a strong requirement of this position.

This is an outstanding opportunity for highly energized team player. ICANN offers a competitive salary and benefits package. For more information on these roles, please visit our website at www.icann.org and submit your resume and cover letter via email to opportunities@icann.org.


IANA Project Specialist

The Internet Corporation for Assigned Names and Numbers (ICANN) is seeking to enhance its coverage in certain key areas of the IANA function. ICANN is the non-profit organization formed by the Internet community at the invitation of the U.S. Government to assume responsibility for significant Internet technical-management issues, such as coordination of the domain-name system, assignment of protocol parameters, and IP address space management. The Internet Assigned Numbers Authority (IANA) is a function performed by ICANN under contract with the United States Government.

There are currently two positions available. Initially, both positions will be offered from the Marina del Rey office. At some time in the future, opportunities for IANA staff to relocate to offices outside of the United States may be available. These positions report directly to the General Manager of IANA.

Qualifications:

Due to the international nature of both ICANN and its stakeholders, applicants who read and speak other languages in addition to English will be given special consideration. A Bachelor’s or more advanced degree (or equivalent from a non-US university) is also highly preferable, as is experience working in multi-stakeholder environments.

The successful candidate will be very organized, capable of moving forward on multiple projects at the same time, and have excellent verbal and written communication skills. Attention to detail and flexibility are also key qualities.

General knowledge of, and experience with, personal computers and common office software such as spreadsheets, e-mail, and word processing programs are required.

Knowledge of the Domain Name System (DNS) is not required, but is desirable. Demonstrated success in working with the cultural and language issues that arise in an international business environment would also be an advantage.

Training in the highly specialized skills related to the IANA functions will be provided.

Job activities include:

  • Routine processing of requests from stakeholders in all parts of the world, in several of IANA’s area of responsibility. These include work with the Internet Engineering Task Force (IETF), the Top Level Domain (TLD) managers, the Regional Internet Registries (RIRs), and the INT TLD Registry.
  • Working with the requestors in all of the above areas to clarify and validate complex requests in writing, by phone, and in person.
  • Working with other members of the IANA team to evaluate and improve IANA’s core functions on an ongoing basis.
  • Communicate with other staff members, ICANN stakeholders, and the community at large regarding areas of responsibility; including formal report preparation, staff briefings, and presentations.
  • Working with staff members and stakeholders in multiple time zones.
  • Occasional travel to meetings held by ICANN itself, and its stakeholders.
  • When necessary, directing the work of junior staff members to assist with completion of project requirements.
  • Ability to work independently with minimal supervision. While independent, the successful candidate will understand the significant constraints that may limit action; and how their position fits into the ICANN team as a whole.

Job duties will require use of a computer for prolonged periods of time.

Experience:

Familiarity with the Internet in general and registry operations in specific is desirable, although not required. Experience in a fast paced office environment is also beneficial. Knowledge of and experience in digital forms of authentication (e.g., PGP, X.509) would be an advantage as well.

This is an excellent opportunity for someone with two to three years of professional experience, or an experienced member of the technical community who is looking to move into an administrative role.

Compensation:

Salary is commensurate with experience and qualifications. ICANN offers a competitive benefits package, including a retirement savings plan and also employer-paid medical, dental, vision, disability and life insurance. ICANN's office environment is friendly and casual. Work hours are flexible, and employees receive paid vacation each year.

Please submit your resume and cover letter via email to our staff at opportunities@icann.org.


IDN Support Manager

Internationalized Domain Names (IDN) is one of the ky emerging World issues in utilizing Global information sharing and access. This is your chance to be part of, and contribute to, discussions which will shape the future development of the Global Internet!

ICANN has an immediate job opening for the position of IDN Support Manager. Reporting to the Chief gTLD Registry Liaison, the primary responsibilities of the position are as follows:

  • To support ICANN's work in relation to Internationalized Domain Names, including providing technical and policy support.
  • Represent ICANN as needed in relation to stakeholders, forums, and associated initiatives and needs as they relate to ICANN's responsibilities to coordinate and influence IDN developments.
  • Identify, analyze and report on issues surrounding IDN developments, in order to support ICANN's IDN work and responsible staff.
  • Assist the Chief gTLD Registry Liaison as required with all related activities.

Candidates should have background knowledge in Internationalized Domain Names, including a related technical qualification, and demonstrated experience in this specialized area. A minimum of 3 to 5 years experience post graduate experience together with a broad understanding of technical issues involving the Internet is required.

The preferred individual will be an outstanding negotiator, able to influence resolution on issues in an environment with conflicting stakeholder views, by creatively addressing problems and challenges where conflicting views challenge outcomes. They must also have outstanding verbal and written communicators and be fluent in English, and preferably, at least one other language.

Experience in the IT and E-Commerce arena, and ability to identify relevant issues that may be of relevance to ICANN's mission and responsibility is also a key requirement.

Please submit your resume and cover letter in ASCII format via email to opportunities@icann.org.


In-house Counsel - Contract Law

The Internet Corporation For Assigned names and Numbers (ICANN) has an immediate opening for an in-house Counsel that specialises in Contract Law. Two positions are available. Reporting to ICANN.s In-house Counsel based in Los Angeles, the successful candidates will be responsible for the negotiation of contracts on behalf of ICANN, whilst protecting the legal rights, obligations and privileges that embody ICANN in its field of operation.

Whilst working as part of an International team focused within the Internet Community, you will be required to work with minimal supervision and with a high dependence on your own initiative, driving successful outcomes as part of a culturally diverse and dispersed group of stakeholders and team members. It will best suit someone who is able to travel Internationally at short notice, and has worked in a flexible and dynamic International organisation. This role requires a hands-on approach with the incumbent comfortable moving between high-level strategy and detailed contract negotiations.

You will be able to demonstrate a successful track record in International contract negotiations. Your ability to liaise with important stakeholders with diplomacy is paramount, whilst exhibiting sound negotiation and organisational skills. Other primary responsibilities of the position include the construction and management of the Company.s legal compliance program within the region as well as the management of external counsel where required. Creation and maintenance of risk management strategies is also a key component of the role.

This role will be best suited to individuals who are highly attuned to negotiations in a commercial environment, and apply keen judgement in securing the best possible outcome. They will have a planned and organized approach that sees them complete projects and tasks on time and to a high level of quality. An adaptability and flexibility that deliver high standards of work in a highly energised environment is a must.

The successful incumbent will have between five to ten years related commercial contract law experience with a supplementary background in Economics, Commerce, Business, Computer Science and/or technology. They will have a strong understanding of local and international Internet process and the legal issues involving the Internet. They will be experienced in intellectual property law and have managed the construction of contracts in both English and other European languages (position one) or English and other Asian languages (position two). They will be suitably qualified and licensed to practice law in the required Region(s).

Applicants should submit a current resume and covering letter to opportunities@icann.org.


In-house Litigation Attorney

The Internet Corporation For Assigned Names and Numbers (ICANN) has an immediate opening for an in-house Counsel that specialises in Litigation. Reporting to the Company.s In-house Counsel based in Los Angeles, the position is responsible for the management of litigation matters of ICANN. The incumbent will provide advice, defense or prosecution on behalf of ICANN to protect its legal rights, obligations and privileges.

Whilst working as part of an International team focused within the Internet Community, you will be required to work with minimal supervision and with a high dependence on your own initiative, driving successful outcomes as part of a culturally diverse and dispersed group of stakeholders and team members. It will best suit someone who is able to travel Internationally at short notice, and has worked in a flexible and dynamic International organisation. An ability to judge the commercial impacts of litigation against the provision of a litigated outcome is essential to this role.

You will be able to demonstrate a successful track record in commercial litigation. Whilst exhibiting sound negotiation and organisational skills, you will possess the ability to take advantage of new legal and regulatory developments and likely trends. Other primary responsibilities of the position include the construction and management of cases brought to trial as well as the management of external counsel where required. Creation and maintenance of risk management strategies is also a key component of the role.

This role will be best suited to individuals who are highly influential litigators who understand the pragmatic elements of a fast-moving, commercial environment, and apply keen judgement in securing the best possible outcome. They will have a planned and organized approach that sees them complete projects and tasks on time and to a high level of quality. An adaptability and flexibility that deliver high standards of work in a highly energised environment is a must.

The successful incumbent will have between five to ten years related commercial contract law experience with a supplementary background in Economics, Commerce, Business, Computer Science and/or technology. They will have a strong understanding of local and international Internet process and the legal issues involving the Internet. They will be experienced in litigation in California with a desired demonstration of previous experience as a litigator for an International commercial enterprise.

Applicants should submit a current resume and covering letter to opportunities@icann.org


Network Engineer

The Internet Corporation for Assigned Names and Numbers (ICANN) has an immediate job opening for an additional Network Engineer at its headquarters offices in Marina del Rey, California USA. The primary responsibilities of the position are as follows:

  • Router and Switch Administration
    • Design and Maintain ICANN's network infrastructure
    • ACL and Filter management
    • Troubleshoot network issues
  • Server and Systems Administration
    • Order and build systems as needed
    • Account/Access management for all system users
    • Perform server maintenance
    • Maintain DNS, DHCP, and other applications as needed
    • Troubleshoot server issues
  • Firewall Administration
    • Maintain and enforce proper rules and usage policies
  • Projects
    • Projects as assigned by management

Qualifications and Experience

Candidate should possess a degree in Information Systems or related field and have at least 3 years of professional experience. Extensive experience with the following protocols and/or technologies is a must:

  • Juniper Routers and Firewalls
  • Foundry Switches
  • TCP/IP (IPv4 and IPv6)
  • BGP, OSPF
  • VLAN and inter-VLAN routing
  • Linux and Windows 2003 Servers

The successful candidate will be well organized, capable of moving forward on multiple projects at the same time and possess excellent verbal and written skills. The ability to work on projects with little supervision is also a key quality.

Please submit a resume and covering letter to opportunities@icann.org.


Regional Liaison Manager

The Internet Corporation For Assigned Names And Numbers has immediate job opportunities for Regional Liaison Managers in the following World regions:

  • Asia
  • India, Russia and "Stans"
  • Australasia/Pacific Islands

There will be an appointment into each region, continuing ICANN's commitment to the support of local internet communities around the world.

These positions report to the General Manager of Global Partnerships and will join a new and growing network of similarly skilled individuals.

You will work with other members of the Global Partnerships team to act on behalf of the organization with regional stakeholders, forums, initiatives and needs as they relate to ICANN's responsibilities. This includes the analysis and creation of reports on regional and local developments relevant to ICANN's business plan. The incumbents will also provide input to ICANN's global strategy and prepare associated position papers relevant to this.

The successful applicants will be committed to a disciplined communications system that systematically and regularly updates ICANN on issues relevant to the region as they relate to ICANN's respective responsibilities. The preferred individuals will be outstanding negotiators, able to influence resolution on issues in an environment with conflicting stakeholder views. They must also have outstanding verbal and written communications skills and be fluent in English and at least one other local language of the Region. They will be extremely motivated with strong leadership qualities. They will also be highly organized, politically aware and astute in the area of diplomacy. An ability to work with minimal supervision under pressure and to deadlines is essential. The successful individuals will possess an advanced degree in international relations, international business and/or an appropriate technical qualification, and demonstrated experience in the international arena (private and or public sector). At least 5 years post graduate experience working in an international legal, intergovernmental, multi-stakeholder, civil society, and/or business environment is required, together with a broad understanding of technical issues involving the Internet. This is an outstanding opportunity for highly energized team players.

ICANN offers a competitive salary and benefits package commensurate with experience.

For more information on these roles, please visit the ICANN web page at www.icann.org and submit your resume and cover letter via email to opportunities@icann.org.


Technical Writer

The Internet Corporation For Assigned Names And Numbers has an immediate job opportunity for a Technical Writer to join the IANA function.

The person appointed will be responsible for business technical writing in the following main areas:

  • Reports to be presented to the ICANN Board of Directors, Department of Commerce and the general public.
  • Descriptive texts concerning IANA business and the functions IANA performs.
  • Documentation on IANA processes and procedures.
  • Technical specifications for IANA-related software development.
  • Other duties as may be required from time to time.

We are seeking an individual with excellent business writing and communications skills, ideally gained in a High Tech environment. The ability to produce high quality output in a timely and efficient manner to tight deadlines is essential. The ideal candidate may be a newly qualified or recently qualified graduate, or someone with one or two years of related business experience. The individual must be a self-starter with the ability to be productive with minimum oversight.

Written and spoken fluency in the English language is required and in addition, fluency in a second language would be a definite advantage.

Knowledge of Internet naming and addressing technologies and institutions, and of web layout and design, is preferred.

Applications should be submitted to opportunities@icann.org.


Vice President, Outreach

The Internet Corporation for Assigned Names and Numbers is seeking to appoint a Vice President - Outreach reporting to the President and CEO of ICANN. The Vice President - Outreach will work closely and collaboratively with the General Manager, Global Partnerships to ensure the implementation of ICANN's global outreach objectives. The primary responsibilities of this role are as follows:

  • Work with the Vice President, Operations and Vice President, Policy to ensure ICANN is appropriately represented at, and contributes to, appropriate Internet community activities.
  • Make presentations to government and business organizations to create greater understanding between community, government, and business organizations of the ICANN process.
  • Coordinate the work of ICANN with that of other Internet communities and organizations.
  • To monitor policy and attitudinal changes in government's worldwide to determine their effect on ICANN and the Internet community interests, and make recommendations to the ICANN executive team on appropriate courses of action.
  • Assist the President to promote outcomes agreed between ICANN and the community, advising businesses, organizations and industry on how to deal with issues and opportunities arising from these decisions.
  • To ensure ICANN communications to international stakeholders are clear and transparent.
  • To develop relationships with key constituencies.
  • Provide strategic advice to the President and key stakeholders.
  • Provide information on international stakeholder perspectives on initiatives under consideration by the President and Board.

The successful candidate will possess at least ten years proven Industry/ Government/Consulting experience at a senior executive level. They will also possess extensive International experience in Internet issues and an ability to provide strategic and commercial input to business decisions in this arena.

The successful applicant will have a proven ability to develop relationships between the organization and its stakeholders and community. They will have demonstrated exceptional diplomacy skills and with a track record in achieving success through application of related influencing and negotiation skills. Written and spoken fluency in English essential, however a capability in other languages is highly desirable. In addition, education to post graduate level in a relevant business, commercial IT and/or International Relations subject, is required. Experience in the High Tech business sector, IT industry or not-for-profit organizations would be an advantage.

The international requirements of the role require a strong ability to work as part of a culturally diverse and dispersed group of stakeholders and team members. An adaptability and flexibility that deliver high standards of work in a highly energised environment is a must.

To apply, please forward your resume to opportunities@icann.org.


Vice President, Policy Support

The Internet Corporation for Assigned Names and Numbers is seeking to appoint a Vice President - Policy Support. Reporting to the President and CEO of ICANN, the primary responsibilities of this role are as follows:

  • To ensure stakeholder confidence in the stability and effectiveness of ICANN's policy process.
  • To assist the Board, President and ICANN's Supporting Organizations and Advisory Committees in the creation of ICANN policy process, and to evaluate new proposals on behalf of the President;
  • Develop and manage systems to ensure the smooth working of the policy process;
  • To provide the President with overviews regarding ICANN community opinion or relevant policy issues.
  • Manage a team of policy development and support specialists.

The successful candidate will possess at least ten years proven Industry/Government/Consulting experience at a senior level, together with extensive knowledge of policy development needs and issues. They will also possess extensive International experience in Internet operations and an ability to provide strategic and commercial input to business decisions in this arena.

This role will be best suited to individuals who have a planned and organized approach that sees them complete projects and tasks on time and to a high level of quality. The international requirements of the role require a strong ability to work as part of a culturally diverse and dispersed group of stakeholders and team members. An adaptability and flexibility that deliver high standards of work in a highly energised environment is a must.

The successful applicant will have a proven ability to develop relationships between the organization and its stakeholders and community. They will have demonstrated exceptional diplomacy skills and with a track record in achieving success through application of related influencing and negotiation skills. Written and spoken fluency in English essential, however a capability in other languages is highly desirable. In addition, education to post graduate level in a relevant business, commercial IT and/or International Relations subject, is required. Experience in the High Tech business sector, IT industry or not-for-profit organizations would be an advantage.

To apply, please forward your resume to opportunities@icann.org.


Webmaster

The Internet Corporation for Assigned Names and Numbers (ICANN) has an immediate opportunity for the position of Webmaster at its office in Marina del Rey, California USA. The Webmasters' responsibilities are to implement and design interactive web platforms based on end-user needs; participate in the development of optimal visual presentation of ICANN's web site and ICANN committee and support organization web sites; produce graphics, and maintain web content per company specifications; provide input into the design of navigation, organization structure, page-to-page flow, overall page layouts and site functionality.

Job requirements include a Master's degree in Computer Science, Telecommunications, Graphic Design, or Computer Graphic Design/ Interactive Multimedia, together with at least one year of relevant work experience.

Please submit your resume and cover letter via e-mail to opportunities@icann.org.

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