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ICANN Meetings in Wellington, New Zealand

ICANN Operational Planning Workshop

Tuesday, 28 March 2006

Note: The following is the output of the real-time captioning taken during the Operational Planning Meeting held on 28 March 2006 in Wellington, New Zealand. Although the captioning output is largely accurate, in some cases it is incomplete or inaccurate due to inaudible passages or transcription errors. It is posted as an aid to understanding the proceedings at the session, but should not be treated as an authoritative record.

ICANN OPERATIONAL PLANNING WORKSHOP
28 MARCH 2006

>>KURT PRITZ: THANK YOU, EVERYBODY. CAN WE BE SEATED SO WE CAN GET STARTED?
WELCOME TO THIS WORKSHOP TO CONSIDER ICANN'S OPERATING PLAN FOR THE FISCAL YEAR 2006/2007.
THE OPERATING PLAN IS OUR -- THIS IS A ONE-YEAR PLAN, AND I'M GOING TO ELABORATE ON THE OPERATING PLAN ITSELF, ITS GENESIS, AND THE MATERIAL WE'RE GOING TO LOOK AT IN JUST A MINUTE.
TO START, HOWEVER, PRIOR TO PUBLISHING THE OPERATING PLAN, ICANN ALSO POSTED ITS STRATEGIC PLAN FOR THE SAME YEAR. THE STRATEGIC PLAN IS THE THREE-YEAR ROLLING PLAN.
AND THE STRATEGIC PLAN WAS PUBLISHED AFTER A ROUND OF CONSULTATION AND THE FINAL VERSION WAS PUBLISHED A COUPLE WEEKS AGO.
SO WHAT I'D LIKE TO DO IS TURN THIS PORTION OF THE PRESENTATION OVER TO PATRICK SHARRY, WHO LED FOR ICANN A LARGE PART OF THE CONSULTATIONS BOTH IN VANCOUVER AND LUXEMBOURG, TO DESCRIBE THE PROCESS AND BRIEFLY REVIEW THE FINAL VERSION OF THE DOCUMENT.
SO IF YOU WILL TAKE OVER, PATRICK, AND RUN THE SHOW.

>>PATRICK SHARRY: THANKS, KURT.
I'D LIKE TO START JUST BY REMINDING US OF THE JOURNAL KNEE THAT'S TAKEN US TO THIS POINT.
WE STARTED IN LUXEMBOURG, WE HAD SESSIONS WITH THE ADVISORIES COMMITTEE. WE HAD GENERAL SESSIONS IN ENGLISH, SPANISH AND FRENCH AND A LARGE ENGLISH PUBLIC FORUM, GETTING PEOPLE'S VIEWS ON WHAT THE STRATEGIC PLAN NEEDED TO ADDRESS.
OUT OF THOSE SESSIONS WE PUBLISHED AN ISSUES PAPER FOR COMMENT, AND BASED ON THE FEEDBACK WE RECEIVED ON THAT ISSUES PAPER, THERE WAS A MEETING CONVENED IN MARINA DEL REY IN OCTOBER WHICH HAD THE CHAIR OR REPRESENTATIVE FROM MOST OF THE SUPPORTING ORGANIZATIONS OR ADVISORY COMMITTEES PLUS SENIOR MEMBERS OF STAFF AND SOME MEMBERS OF THE BOARD AND THE WORKSHOP, THE NEXT DOCUMENT YOU CAN SEE THERE, A KEY CHALLENGES AND OBJECTIVES PAPER WHICH WAS PUBLISHED IN ENGLISH, SPANISH AND FRENCH ON THE WEB SITE FOR COMMENT.
THAT WAS REWORKED AND PUBLISHED AGAIN IN VANCOUVER. AT THE BEGINNING OF THE VANCOUVER MEETING WE HAD A MEETING OF THE CHAIRS OF THE SUPPORTING ORGANIZATIONS AND THE ADVISORY COMMITTEES, SENIOR STAFF, VINT WAS THERE, LOOKING AT REVISING THAT DOCUMENT AGAIN WHICH WE DID.
AND WE PUBLISHED AT THE TIME OF THE VANCOUVER MEETING A STRATEGIC OBJECTIVES PAPER AND A MEASURES DOCUMENT.
WE HELD SESSIONS IN ENGLISH, SPANISH AND FRENCH IN VANCOUVER TO GET PEOPLE'S FEEDBACK ON THAT INCLUDING A PUBLIC FORUM SUCH AS THIS ONE.
BASED ON THE COMMENTS THAT WE RECEIVED THERE, A REVISED VERSION WAS POSTED FOR COMMENT, AND BASED ON WHAT WAS RECEIVED THERE, I HAVE TURNED THAT MATERIAL, FROM WHAT WAS A POWERPOINT, DOT POINT FORMAT, INTO A SLIGHTLY NEATER TEXT VERSION, AND THAT WAS PUBLISHED ON THE WEB ABOUT TWO WEEKS AGO, I THINK.
SO THAT'S THE VERSION THAT YOU SEE THERE.
THE ONLY SIGNIFICANT CHANGE BETWEEN THE VERSION THAT YOU SEE IN FRONT OF YOU OR THAT YOU WOULD SEE ON THE WEB SITE NOW AND THAT WE WILL LOOK AT IN A MOMENT AND THE MATERIAL THAT WE LOOKED AT IN VANCOUVER, FOR THOSE OF YOU WHO HAVE BEEN WITH US ON ALL OF THIS JOURNEY, IS THAT A NUMBER OF THE MEASURES THAT WE WERE ORIGINALLY THINKING WOULD APPEAR IN THE STRATEGIC PLAN HAVE BEEN MOVED INTO THE OPERATIONAL PLAN.
SO RATHER THAN SEE THEM UP HERE AT THE MOMENT, YOU WILL ACTUALLY SEE THEM WHEN KURT TAKES YOU THROUGH DETAIL OF THE OPERATIONAL PLAN A LITTLE BIT LATER ON IN THIS SESSION.
ANY QUESTIONS ON THAT LITTLE BIT OF INTRO?
OKAY. THE PLAN WE'RE LOOKING AT IS A THREE-YEAR PLAN THAT WOULD RUN FROM JULY 2006 TO JUNE 2009. AND I WON'T TAKE YOU THROUGH ABSOLUTELY EVERY WORD OF IT BUT I WOULD LIKE US TO HAVE A QUICK LOOK AT IT HERE SO IF THERE ARE ANY COMMENTS, WE CAN TAKE THOSE ON BOARD.
IT READS REALLY WELL BACKWARDS.
OKAY. SO WE HAVE A TABLE OF CONTENTS, WHICH SHOULDN'T BE TOO CONTROVERSIAL.
THERE'S A LETTER FROM THE PRESIDENT ABOUT WHY THE STRATEGIC PLAN IS IMPORTANT. AND IF YOU HAVE GOT COMMENTS, I SUGGEST YOU JUST APPROACH PAUL ON THAT.
ICANN'S MISSION AND VALUES, WHICH WE'D ALL BE FAMILIAR WITH.
A HISTORY OF HOW THIS PLAN CAME TO BE DEVELOPED, WHICH IS A LITTLE BIT LIKE WHAT I TOOK YOU THROUGH JUST A MOMENT AGO.
THE KEY CHALLENGES AND OPPORTUNITIES FOR ICANN, WHICH IS EXACTLY THE SAME AS THE MATERIAL THAT YOU WOULD HAVE SEEN IN VANCOUVER.
AND WE PROBABLY SHOULD PAUSE HERE TO LET YOU HAVE A QUICK READ OF THAT MATERIAL.
THIS IS THE SAME FIVE OBJECTIVES THAT WE SAW IN VANCOUVER, THAT WERE PUBLISHED EVEN PRIOR TO THE VANCOUVER MEETING.
AND WE HAVE JUST TRIED TO PUT A PARAGRAPH ON EACH OF THOSE, SO THAT THE REAL FLAVOR, THE REAL INTENTION OF THAT IS CLEAR.
IS THAT -- UP THE BACK, IS THAT READABLE ENOUGH TO BE USEFUL? YEAH?
MARILYN.

>>MARILYN CADE: THIS IS NOT REALLY A QUESTION ABOUT THE FIVE STRATEGIC OBJECTIVES FOR THE NEXT THREE YEARS. IT'S A QUESTION ABOUT HYPOTHETICALLY, IF THE COMMUNITY -- BECAUSE THIS IS A THREE-YEAR PLAN AND WE TALKED ABOUT THE FACT THAT THE PLAN MIGHT BE CHANGED ALONG THE WAY.
SO OUR PROCESS FOR ADDING THE SIXTH STRATEGIC OBJECTIVE IN THE MIDDLE OF THE THREE YEARS, COULD YOU....

>>PATRICK SHARRY: OR TAKING OUT NUMBER 3 AND PUTTING WHATEVER IT IS. YEP. AS ALWAYS, MARILYN, YOU ARE AHEAD OF THE GAME. I WAS GOING TO TALK ABOUT THAT IN THE END. WHAT WE SAID IN THE PROCESS IS WE HAVE A ROLLING PLAN, BUT IT'S A THREE-YEAR ROLLING PLAN. SO I'M NOT SURE YET WHETHER IT WILL BE IN MARRAKESH OR IN SAO PAULO, BUT WE WILL BEGIN TO TAKE THE VIEWS OF THE COMMUNITY ABOUT WHAT SHOULD BE IN THE NEXT PLAN, AND WE LOOK TO PUBLISH A REVISED VERSION, SO NOT A COMPLETE REWRITE BUT A REVISED VERSION ABOUT THIS TIME NEXT YEAR THAT WOULD DO EXACTLY WHAT YOU HAVE ASKED, EITHER ADD THINGS THAT ARE IMPORTANT OR TAKE OUT THINGS THAT HAVE BEEN COMPLETED OR ARE NO LONGER APPROPRIATE OR WHATEVER.
AND THAT'S FOUR AND FIVE.
AND THERE'S A COUPLE OF IMPORTANT LITTLE POINTS IN THE TEXT BELOW THAT.
FIRST WHAT WE WILL LOOK AT IN A MOMENT IS MORE DETAILED, AND THE SECOND IS THAT THIS STRATEGIC PLAN DOESN'T COVER ALL THE BUSINESS AS USUAL STUFF.
THAT NEEDS TO HAPPEN FOR THE DAY-TO-DAY RUNNING OF THE OPERATION.
THERE IS SOME OF THAT CONTAINED IN THE OPERATIONAL PLAN, BUT THE STRATEGIC PLAN DOESN'T COVER ALL OF THE DETAIL OF THAT. IT, RATHER, TRIES TO SET OUT WHAT THE ARE THE BIG-PICTURE STRATEGIC OBJECTIVES FOR THE ORGANIZATION.
OKAY. THE FIRST OF THOSE IS EXCELLENCE IN OPERATIONS. AND I DON'T INTEND TO READ OUT EVERY WORD OF THE TEXT HERE, BUT I WOULD LIKE TO DRAW YOUR ATTENTION TO WHAT YOU SEE THERE AS "A" AND "B" IN 1.1.1.
SO WE HAVE WHAT WE EXPECT WILL HAPPEN IN THE FIRST YEAR AND WHAT WILL HAPPEN IN YEARS TWO AND THREE.
THE PREVIOUS -- FOR THOSE OF YOU WHO WERE IN VANCOUVER, THE PREVIOUS VERSION HAD A LOT MORE DETAILED MEASURES ABOUT A WHOLE LOT OF THIS STUFF. THOSE THINGS WILL COME UP IN THE VERSION -- SORRY, IN THE OPERATIONAL PLAN, WHICH KURT WILL TALK ABOUT IN A FEW MINUTE'S TIME.
SO WE SIMPLIFIED THE MEASURES A LITTLE BIT HERE AND PICKED UP THE DETAIL THAT WE HAD PREVIOUSLY AND PUT THAT INTO THE OPERATIONAL PLAN.
NOW, ALL OF THIS IS AVAILABLE ON THE WEB SITE. I'M WONDERING IF THERE ARE PEOPLE WHO HAVE READ THE PLAN WHO WOULD LIKE TO MAKE A COMMENT, RATHER THAN MY SCROLL THROUGH EVERY SINGLE PAGE OF THE DOCUMENT.
DOES ANYONE HAVE ANY COMMENTS ON THING IN THE PLAN?

>>>: HI, PATRICK,.

>>GRANT FORSYTH: HI, PATRICK. GRANT FORSYTH HERE FROM THE BUSINESS CONSTITUENCY. I WILL START WITH A QUESTION FIRST, JUST BECAUSE YOU ARE RACING AHEAD INTO THIS PART AND I STALLED AT THE ICANN'S CORE VALUES. AND I THINK IT'S VALUE NUMBER 6 WHICH TALKS ABOUT COMPETITION. AND I NOTE THERE THE COMPETITION IS -- WELL, IT JUST TALKS ABOUT COMPETITION IN THE REGISTRATION OF DOMAIN NAMES AS OPPOSED TO ANY OTHER MARKET, WHICH ICANN'S POLICIES COVER IN PARTICULAR. REGISTRIES WOULD BE ONE OF THOSE.
AND I RECALL WHEN WE FIRST STARTED THIS PROCESS OF LOOKING AT THE STRATEGIC PLAN THE QUESTION OF COMPETITION WAS SINGLED OUT TO BE ONE THAT WAS NOTED TO NEED GREATER REVIEW, CONSULTATION, ET CETERA.
CAN YOU JUST COMMENT AS TO WHETHER THAT'S TAKEN PLACE, HOW IT'S TAKEN PLACE, AND WHERE IT'S REFLECTED IN THIS DOCUMENT? BECAUSE YOU MIGHT WELL HAVE GOT TO IT, BUT YOU MIGHT WELL HAVE PASSED IT AND I HAVEN'T NOTED IT. THANKS.

>>PATRICK SHARRY: NO, THAT'S FINE.
IT'S INTERESTING, GRANT, THAT AFTER THAT INITIAL PHASE OF CONSULTATION, COMPETITION REDUCED ITS PROMINENCE OR SOMETHING LIKE THAT, AND PEOPLE BECAME MORE CONCERNED WITH OTHER ISSUES, AND I THINK THAT WHAT WAS HAPPENING IN THE WSIS ARENA WAS A LARGE DRIVER OF THAT.
I ALSO THINK, AND MAYBE WRONG HERE, I WOULD BE KEEN FOR COMMENTS FROM OTHER PEOPLE FROM THE GNSO OR ELSEWHERE, THAT THE WORK THAT THE GNSO WAS DOING ABOUT NEW TLDS, FOR EXAMPLE, IS ACTUALLY THE OUT-WORKING OF THE SORT OF COMPETITION ISSUES THAT PEOPLE WERE TALKING ABOUT PREVIOUSLY. AND SO WE'RE SEEING IT IN A LOT OF THE MORE NITTY-GRITTY END OF THE COMPETITION DISCUSSION RATHER THAN AT THE MORE THEORETICAL END, THE MORE PHILOSOPHICAL END.
SO IT HASN'T FEATURED PROMINENTLY, PARTICULARLY IN THE LATTER STAGES OF CONSULTATION. AND WHAT YOU SEE HERE IS WHAT THE COMMUNITY HAS BEEN TALKING ABOUT.

>>GRANT FORSYTH: YEAH, THAT'S FOR SURE, THE GNSO ARE WORKING ON POLICIES WHICH WILL HAVE A -- AN IMPACT ON COMPETITION OR NOT.
BUT THAT ISN'T, I DON'T THINK, THE QUESTION I'M ASKING.
MY RECOLLECTION -- THIS IS WHAT I'M SEEING TO HAVE CONFIRMED, MY RECOLLECTION IS THAT THE DEFINITION OF COMPETITION WAS ONE WHICH WAS FLAGGED TO BE DEVELOPED. AND I HAVEN'T NOTICED A CONSULTATION LEADING TO ANYTHING BEING CHANGED OR BETTER INCLUDED IN THE STRATEGIC PLAN AROUND THE DEFINITION.
AND IN THE ABSENCE OF AN AGREEMENT IN THE COMMUNITY, ICANN COMMUNITY, AS TO WHAT COMPETITION MEANS, I THINK IT'S VERY DIFFICULT TO START DEVELOPING EITHER STRATEGIC OBJECTIVES, PROJECTS, OR POLICY WITHOUT THAT DEFINITION.
MY QUESTION IS HAVE WE GONE ANY FURTHER IN CONSULTING TO REACH AN AGREEMENT ON THAT DEFINITION?

>>PATRICK SHARRY: GRANT, WE HAVE DONE ALL OF THAT STUFF THAT YOU CAN SEE UP THERE. AND AT ANY STAGE, IN ANY OF THOSE PROCESSES, ANYONE WHO WANTED TO TALK ABOUT COMPETITION WOULD HAVE BEEN MORE THAN ABLE TO DO SO.

>>GRANT FORSYTH: WE MIGHT BE GOING ROUND AND ROUND IN CIRCLES. I'LL COME BACK TO IT.
THERE WERE TWO OR THREE ISSUES OF DEFINITION THAT WERE SINGLED OUT TO REQUIRE FURTHER CONSULTATION. ONE OF THEM WAS COMPETITION. I'VE HEARD NO MORE ABOUT THE CONSULTATION AROUND THE SUBJECT OF DEFINING, FOR THE ICANN COMMUNITY, WHAT COMPETITION MEANS.
CAN YOU TELL ME, HAS THAT CONSULTATION TAKEN PLACE, SPECIFICALLY ABOUT COMPETITION?

>>PATRICK SHARRY: GRANT, NO MORE THAN CONSULTATION HAS TAKEN PLACE ON A WHOLE HOST OF OTHER ISSUES. AND ALL WE CAN DO IS RUN A CONSULTATION PROCESS AND ASK THE COMMUNITY WHAT THEY THINK AND TAKE THE MATERIAL THAT WE GET FROM THE COMMUNITY AND TRY AND WORK IT INTO A DOCUMENT THAT MOVES THE ISSUE FORWARD.
AND I UNDERSTAND THAT IT WAS IDENTIFIED BY SOME PEOPLE EARLY ON IN THE PROCESS. HOWEVER, IN EVERY PIECE OF CONSULTATION THAT FOLLOWED, IT WASN'T SEEN TO BE SIGNIFICANT BY THE PEOPLE WHO WERE PARTICIPATING IN THOSE CONSULTATION SESSIONS.

>>KURT PRITZ: I THINK THAT SOME ELEMENTS OF THE DEFINITION OF COMPETITION WERE NATURALLY CAPTURED IN THE DISCUSSION, SO THAT SOME OF THE OBJECTIVES DO APPLY TO THE ASPECTS OF ICANN THAT ARE SUPPOSED TO PROMOTE COMPETITION.
I DO AGREE WITH YOU THAT THERE WASN'T THEN -- I THINK AFTER THE MEETING IN AMSTERDAM WHERE WE DISCUSSED COMPETITION, THAT THERE WAS A SPECIFIC, EITHER -- EITHER DISCUSSION IN A POLICY FORMATION ORGANIZATION TO DISCUSS WHAT THE DEFINITION OF COMPETITION WAS NOR A WORKSHOP OR SOME OTHER WORKSHOP ABOUT THE SPECIFIC DEFINITION OF COMPETITION.
SO THIS, WE THINK, CAPTURED THE ELEMENTS OF COMPETITION THAT THE CONSTITUENCIES WERE INTERESTED IN AND WHAT THEY TALKED ABOUT AT THE CONSULTATIONS PATRICK HAD. BUT WE DID NOT HAVE THAT SPECIFIC CONSULTATION THAT YOU DESCRIBED THAT WE PROBABLY SHOULD STILL HAVE.

>>CHUCK GOMES: ONE POINT OF CLARIFICATION. I THINK IT'S IMPORTANT TO REALIZE THAT REGISTRATION SERVICES ARE PROVIDED BY BOTH REGISTRIES AND REGISTRARS. THAT'S NOT RESTRICTED TO REGISTRARS.
SO THAT ENCOMPASSES WHAT WE, AS REGISTRIES, PROVIDE AS WELL.
AND I WOULD AGREE WITH GRANT THAT I DON'T THINK THERE'S EVER BEEN AN AGREED-TO DEFINITION OF WHAT COMPETITION MEANS. BUT CERTAINLY, FROM THE VERY BEGINNING OF THE WHITE PAPER, THE INTRODUCTION OF NEW TLDS WAS A BIG PART OF THAT ISSUE. AND OF COURSE THE COUNCIL IS WORKING ON THAT NOW.
SO HOPEFULLY THAT WILL INTRODUCE LOTS MORE COMPETITION.

>>PATRICK SHARRY: THANKS, CHUCK.

>>MARILYN CADE: WE JUST COME BACK AT THE END OF THE SESSION, PATRICK, WHEN WE DO OUR LIST OF WORK ITEMS OR TO-DO'S AND MAKE SURE WE TALK ABOUT A TIME LINE DEVELOPMENT FOR CONTINUING THE DISCUSSION ON DEFINING COMPETITION.

>>PATRICK SHARRY: THAT'S FINE. BE VERY HAPPY TO DO THAT.
I'M A LITTLE CURIOUS ABOUT WHY IT HASN'T FIGURED PROMINENTLY IN OTHER PEOPLE'S RECKONING UNTIL NOW. BUT I'M VERY HAPPY TO TAKE IT ON BOARD NOW, IF PEOPLE DO DEEM IT TO BE IMPORTANT.

>>>: (INAUDIBLE).

>>PATRICK SHARRY: AND SO THEREFORE WE NEED TO WORK ON IT NOW, BRET? IS THAT?
THAT'S FINE, THAT'S FINE.
ANY OTHER COMMENTS ON ANY OTHER PART OF THE PLAN?
KURT.

>>ROELOF MEIJER: WELL, FIRST I'LL INTRODUCE MYSELF. MY NAME IS ROELOF MEIJER WITH SIDN, THE REGISTRY FOR .NL.
IN MY OPINION, THE PLAN IS FAIRLY WELL FOCUSED ON IMPORTANT ISSUES. I THINK IT'S ALSO VERY AMBITIOUS. THERE MIGHT BE A RISK THERE. AND IF YOU MAKE THE LINK WITH THE OPERATIONAL PLAN, I SEE THE SAME THERE.
JUST WHERE YOU STOPPED SCROLLING ON THE IANA FUNCTION, AND IT'S ALSO ON THE THREE OTHER ISSUES THAT ARE BELOW IT IN THE STRATEGIC PLAN, I SAW THAT YOU HAVE NUMERIC INDICATORS. 15% INCREASE EVERY YEAR. THAT WOULD SUGGEST THAT YOUR ANNUAL RESULTS ARE QUANTIFIABLE AND THAT YOU RUN SURVEYS OR SOMETHING TO MEASURE YOUR PERFORMANCE.
COULD YOU ELABORATE A BIT ON THAT?

>>PATRICK SHARRY: THAT'S NOT SOMETHING WHERE I HAVE THE EXPERTISE TO ANSWER THE QUESTION DIRECTLY, OTHER THAN TO SAY THAT THE PEOPLE IN IANA ARE TRYING TO DEVELOP METRICS SUCH THAT THEY CAN DO THAT SORT OF REPORTING.

>>ROELOF MEIJER: IT'S NOT ONLY ON THE IANA FUNCTION.

>>PATRICK SHARRY: NO, AND ON THE OTHER --

>>ROELOF MEIJER: GTLD PERFORMANCE.

>>PATRICK SHARRY: YEP. LARGELY FROM THINGS LIKE TURNAROUND TIME ON QUESTIONS, PROCESSING TIME ON VARIOUS SORTS OF APPLICATIONS AND SO FORTH.
SO ESTABLISHING METRICS FOR THOSE SORTS OF THINGS.
AND A NUMBER OF THOSE ARE ALREADY IN PLACE. AGAIN, I'M NOT AN EXPERT ON THAT. BUT I KNOW FROM CONVERSATIONS I HAVE HAD AS PART OF THE CONSULTATION THAT A NUMBER OF THOSE ALREADY EXIST. AND WHAT WE'RE TRYING TO CAPTURE UP THERE IS THE INTENTION TO CONTINUE TO IMPROVE THAT SERVICE IN A QUANTIFIABLE WAY.

>>ROELOF MEIJER: OKAY. LAST REMARK, WHAT I MISSED IN THE PLAN A BIT IS A BRIEF LOOK BACKWARDS, WHERE YOU COMPARE YOUR OBJECTIVES OF THE PREVIOUS STRATEGIC PLAN WITH WHAT YOU HAVE OBTAINED IN THE PAST PERIOD. BECAUSE THAT ALWAYS GIVES A GOOD IMPRESSION ON HOW AMBITIOUS YOU ARE AND ON HOW FOCUSED YOUR OBJECTIVES ARE.

>>PATRICK SHARRY: YES. AND I WOULD HOPE THAT WHEN WE DO THE NEXT VERSION OF THIS PLAN IN 12 MONTHS' TIME THAT WE CAN DO EXACTLY THAT. BECAUSE OF THE HISTORY OF STRATEGIC PLANNING, WE ARE NOT QUITE IN A POSITION TO DO IT IN THIS DOCUMENT, ALTHOUGH WE DID START THE CONSULTATION PROCESS WITH A REPORT ON HOW WE HAD DONE AGAINST OBJECTIVES IN PREVIOUS YEARS. BUT IT WOULD CERTAINLY BE AN EXCELLENT IDEA TO INCLUDE IN THE NEXT PLAN AN UPDATE ON WHERE WE HAD GOT TO IN THE FIRST YEAR OF THE PLAN. THAT'S EXCELLENT. THANK YOU.

>>ROELOF MEIJER: THANK YOU.

>>PATRICK SHARRY: ANY OTHER COMMENTS?

>>MARILYN CADE: I HAVE ONE COMMENT. I HAVE ONE QUESTION, AND DEPENDING ON THE ANSWER, I'LL HAVE A FOLLOW-UP.
YOU'RE TAKING COMMENTS PAGE BY PAGE, PATRICK, NUMBER BY NUMBER OR ARE YOU SKIPPING AROUND?

>>PATRICK SHARRY: HOWEVER YOU WOULD LIKE TO DO IT, MARILYN.

>>MARILYN CADE: I'M GOING TO FLIP FORWARD TO SOMETHING THAT, THEN IN THAT CASE, I IDENTIFIED ON FRIDAY. IT'S NUMBER 2, ORGANIZATIONAL EXCELLENCE, POLICY DEVELOPMENT.
AND I HAVE A COUPLE OF QUESTIONS.
NUMBER ONE SUGGESTS THAT IN ORDER TO BETTER UNDERSTAND ECONOMIC ISSUES, CONSUMER NEEDS, MARKET EXPECTATIONS AND BUSINESS MODELS, ET CETERA, ET CETERA.
I'M JUST GOING TO MAKE A PLEA FOR US TO TRY TO CONSISTENTLY THINK ABOUT USING THE WORD "USER" RATHER THAN "CONSUMER."
AT&T, WHOM I ADVISE, CARES GREATLY ABOUT WHAT YOU ARE DOING, AND THEY WOULDN'T CALL THEMSELVES A CONSUMER. AND PERHAPS IF IT'S AGREEABLE, "CONSUMER" HAS ALSO A LOT OF OTHER IMPLICATIONS TO IT.
UNDER THE IDEA OF PUTTING IN PLACE STAFF, AN ECONOMIST, A STATISTICIAN, A RESEARCHER, THAT SEEMS TO ASSUME THAT THERE'S A FULL-TIME NEED FOR STATISTICAL ANALYSIS. AND I'M INTERESTED IN WHAT WE ARE STATISTICALLY ANALYZING.
I'M ALSO INTERESTED IN THE -- WHAT WE'RE STUDYING, BECAUSE ECONOMIC ISSUES IS A PRETTY BROAD TERM.
I'M GOING TO GO AHEAD AND ASK MY FOLLOW-UP QUESTION BECAUSE IT'S PROBABLY THE EASIER ONE.

>>PATRICK SHARRY: THAT'S ACTUALLY QUITE AN EASY ONE TO ANSWER, THE FIRST ONE, BECAUSE THAT'S SOMETHING THAT KURT WILL PICK UP IN THE OPERATIONAL PLAN, THE DETAIL OF THAT. AND THAT MIGHT BE THE BETTER PLACE TO RESPOND.

>>MARILYN CADE: UNDER 2.2 DOT -- SORRY.
2.2.1, IMPROVE THE EFFICIENCY AND EFFECTIVENESS OF SUPPORTING ORGANIZATIONS AND ADVISORY COMMITTEES IDENTIFYING THE POLICY WORK THAT NEEDS TO BE DONE, THAT SUGGESTS THAT WE ARE GOING TO IDENTIFY THE SUPPORTING ORGANIZATION AND ADVISORY COMMITTEE WORK AT THE BEGINNING OF THE YEAR. AND MY COMMENT WOULD JUST BE THAT EXPERIENCE HAS TAUGHT US WE MAYBE ABLE TO CAPTURE MOST, BUT NOT ALL.
SO I ASSUME YOU MEANT TO HAVE ENOUGH FLEXIBILITY IN THIS, BUT THE LANGUAGE DIDN'T EXACTLY CAPTURE THAT.

>>PATRICK SHARRY: YEAH, THAT'S FINE. IF TAKING OUT "AT THE BEGINNING OF EACH YEAR" WOULD ASSIST THAT FLEXIBILITY, I THINK THAT'S FINE, MARILYN.
I THINK THE POINT HERE IS THERE'S REAL VALUE IN MAKING ALL OF THE STUFF THAT'S GOING ON EXPLICIT. AND IF IT MAKES SENSE TO DO THAT AT EVERY MEETING, THAT WOULD BE GOOD.
HOWEVER IT'S BEST FOR THE COMMUNITY TO DO IT. IT'S THAT SORT OF BIGGER PURPOSE THAT I THINK IS IMPORTANT.
THANK YOU. WE'LL TAKE ALL THAT ON BOARD.
ANY OTHER COMMENTS?
OKAY. THANK YOU VERY MUCH. WE'LL MAKE THOSE CHANGES. MARILYN HAS ONE MORE.

>>MARILYN CADE: IT'S ON 3.2. THIS SAYS WE'RE GOING TO REDESIGN ICANN'S BUSINESS AND POLICY DEVELOPMENT SUPPORT PRACTICES AND PROCESSES TO MEET THE NEEDS OF A GLOBAL AUDIENCE. AND OF COURSE IT MAPS BACK TO PREVIOUS DISCUSSIONS.
I THINK MAYBE I JUST WANT TO FLAG THAT AS SOMETHING I REALLY WANT TO LOOK AT DURING THE OPERATIONAL PLAN OF HOW WE'RE GOING TO DESIGN IT AND HOW WE WILL BUILD IN SUPPORT DISCUSSIONS FROM THE SUPPORTING ORGANIZATIONS AND THE BROAD COMMUNITY ON THOSE PROPOSED CHANGES.
BUT THE REASON I MENTION IT HERE IS THAT THIS SAYS THAT WE'RE GOING TO DO THIS IN A YEAR. WE'RE GOING TO REVIEW THE PRACTICES AND PROCESSES AND PRODUCE A CHANGE PLAN.
IF WE'RE TALKING ABOUT REDESIGNING BUSINESS AND POLICY DEVELOPMENT SUPPORT PRACTICES ACROSS THREE SOS, AND POSSIBLY INVOLVING ACS, HYPOTHETICALLY TO MAKE THEM MORE INCLUDED AT AN EARLIER STAGE, SUCH AS THE GOVERNMENT, I JUST WILL NOTE THAT'S A VERY AGGRESSIVE CALENDAR.

>>PATRICK SHARRY: AND AS WAS COMMENTED EARLIER, THERE'S A NUMBER OF VERY AGGRESSIVE TARGETS IN HERE. AND ONE OF THE REASONS YOU PLAN, IS YOU PLAN TO LEARN. AND WE'LL LEARN A LITTLE BIT -- OR ACTUALLY, WE'LL PROBABLY LEARN A LOT THROUGH THE PROCESS. PARTICULARLY ABOUT WHERE WE MIGHT HAVE BEEN TOO AGGRESSIVE.
ANY OTHER COMMENTS? THANK YOU EVERYBODY.
KURT, I'LL PASS THE MICROPHONE BACK TO YOU, AND YOU CAN TAKE PEOPLE THROUGH THE OPERATIONAL PLAN.

>>KURT PRITZ: THANK YOU.
THE OPERATING PLAN, AS I DESCRIBED BEFORE, IS SORT OF THE ONE-YEAR ACTION PLAN TO PUSH FORWARD ON THE STRATEGIC OBJECTIVES SET OUT IN THE PLAN THAT PATRICK JUST DESCRIBED.
SO IT'S COMPRISED OF A SET OF PROJECTS. EACH PROJECT HAS BEEN DEVELOPED WITH MILESTONES AND BUDGET AND RESOURCES, SO THEY EACH HAVE THEIR OWN SEPARATE PROJECT PLAN BEHIND THEM.
WHAT I'M GOING TO DESCRIBE TO YOU HERE IS A COUPLE SENTENCES THAT DESCRIBES THE OVERALL OBJECT OF EACH PROJECT.
SO IT'S DIFFERENT BETWEEN THIS YEAR'S OPERATING PLAN AND -- WELL, THIS YEAR'S OPERATING PLAN AND LAST YEAR'S OPERATING PLAN DIFFERS IN THREE ASPECTS. AND THOSE DIFFERENCES ARE BORN OUT OF THE COMMENTS THAT WE RECEIVED IN WORKSHOPS LIKE THIS.
THE FIRST DIFFERENCE IS THAT EACH PROJECT IN THIS YEAR'S OPERATING PLAN IS EFFECTIVELY HOOKED INTO ONE OF THE STRATEGIC OBJECTIVES THAT PATRICK JUST DESCRIBED. IN LAST YEAR'S OPERATING PLAN IT WAS MORE OR LESS A COMPILATION OF ALL THE PROJECTS WITHOUT A SPECIFIC LINK INTO THE STRATEGIC PLAN. SO WE HAVE DONE THAT THIS YEAR.
THE SECOND DIFFERENCE IS THAT WE HAVE MOVED TO BUDGET FOR EACH PROJECT SPECIFICALLY FOR TWO REASONS. ONE IS TO MEASURE OURSELVES AND SEE IF WE'RE SUCCESSFUL AT THE COMPLETION OF THE PROJECT, AND TWO IS IN JUDGING WHETHER WE SHOULD UNDERTAKE THIS PROJECT OR NOT, IT'S GOOD TO KNOW ABOUT HOW MUCH IT'S GOING TO COST. SO THE PROJECT MIGHT BE A REALLY GOOD IDEA BUT IT MIGHT COST A MILLION DOLLARS AND THEN IT DOESN'T SEEM LIKE SUCH A GOOD IDEA.
SO THIS YEAR'S LIST OF PROJECTS HAVE ATTACHED TO IT A BUDGET IN THE FORM OF STAFFING, QUANTIFIED BY FULL-TIME EQUIVALENTS AND ALSO IN DOLLARS, AND THOSE DOLLARS ARE BROKEN OUT INTO WHETHER THEY ARE DOLLARS FOR BUYING EXPERTISE OR TRAVEL OR SOFTWARE OR EQUIPMENT OR SOMETHING LIKE THAT.
AND THEN THE THIRD DIFFERENCE IS THAT WE'VE ATTACHED SPECIFIC, VERY TERSE OUTCOMES TO EACH PROJECT. AND THAT'S GOOD FOR TWO REASONS. ONE IS TO MEASURE WHETHER OR NOT YOU ARE SUCCESSFUL. AND TWO IS IN THE CASE OF PROJECTS -- GESUNDHEIT, HARTMUT.
IN THE CASE OF PROJECTS THAT WILL LAST LONGER THAN A YEAR, WE WANT TO SPECIFY WHAT OUTCOMES WE EXPECT BY THE END OF THE FISCAL YEAR SO THEN AGAIN WE CAN BETTER MEASURE OURSELVES AND BETTER DESCRIBE WHETHER WE ACHIEVED SUCCESS.
THE OTHER ASPECT OF THE PROJECT PLAN IS WHEN THESE PROJECTS ARE ADDED UP AND DOLLARIZED, THEY WILL COMPRISE A PORTION OF THE ICANN'S BUDGET. ICANN'S BUDGET IS MADE UP OF THIS PART PROJECTS, AND ALSO SORT OF A BUSINESS-AS-USUAL SEGMENT. SO IF YOU THINK ABOUT MOST OF FINANCE AND MOST OF H.R. AND MOST OF THE DAY-TO-DAY IANA OPERATIONS AND OUR CUSTOMER SUPPORT, OUR CUSTOMERS BEING REGISTRARS, REGISTRIES, CCTLDS, THAT'S PART OF THE ICANN BUSINESS-AS-USUAL PORTION.
SO NOW I'M GOING TO LAUNCH INTO PRETTY MUCH A DESCRIPTION OF EACH PROJECT. I'VE RUN THIS WORKSHOP A COUPLE TIMES. I STILL HAVEN'T HIT ON A METHOD TO TELL THE WHOLE STORY NICELY AND CLEANLY OTHER THAN TO SORT OF SLOG THROUGH THEM.
BUT I APPRECIATE ANY COMMENTS YOU HAVE, BECAUSE THAT'S WHAT MAKES THE WORKSHOP WORTHWHILE.
WHAT I REALLY WANT TO HEAR, WHAT ICANN REALLY WANTS TO HEAR, IS WHAT SORTS OF THINGS YOU THINK ICANN SHOULD BE WORKING ON AND WHICH SORTS OF THINGS WE SHOULD BE PAYING LESS ATTENTION TO.
FOR EACH OF THE FIVE STRATEGIC OBJECTIVES, THERE'S A SET OF PROJECTS.
SO WHAT I'LL DO IS, I'LL BORINGLY GO THROUGH THE LIST AND DESCRIBE EACH PROJECT, AND THEN AT THE END OF THAT LIST FOR THAT STRATEGIC OBJECTIVE, I'LL STOP.
SO THAT MIGHT BE SEVERAL OR ONE POWERPOINT SLIDES.
ALSO AS BACKGROUND, PRIOR TO THIS, THERE WERE SOME CONSULTATIONS HELD ON A SOMEWHAT SMALLER LEVEL WITH INDIVIDUAL CONSTITUENCIES.
SO WE DID THAT STARTING ON FRIDAY.
AND WE'VE DONE A FEW OF THOSE RUNNING THROUGH.
I THINK THOSE AFFORDED -- LIKE I SAID, THIS IS -- I HAVEN'T FIGURED OUT HOW TO RUN THIS LESS AWKWARDLY.
BUT THOSE CONSULTATIONS AFFORDED THE OPPORTUNITY TO HAVE A MORE SORT OF INTIMATE BACK AND FORTH DISCUSSION, ALTHOUGH WE'LL MAKE THIS WORK PRETTY WELL, I THINK.
IF YOU'RE PART OF A CONSTITUENCY OR GROUP THAT WOULD RATHER TALK -- OR IN ADDITION TO THIS, TALK ABOUT THESE OBJECTIVES IN A SMALLER GROUP SETTING, ICANN WOULD BE HAPPY TO ACCOMMODATE THAT.
THE FIRST SET OF OBJECTIVES IS ALL AROUND EXCELLENCE IN OPERATIONS.
AND YOU'LL SEE A NUMBER OF THE SELECTED ICANN FUNCTIONALITIES HERE SET OUT INDIVIDUALLY.
THE FIRST, OF COURSE, ARE -- THE FIRST HERE THAT YOU CAN READ IS OUR IANA OPERATIONS.
AND WHILE THE STRATEGIC PLAN YOU'LL READ CALLS FOR A 15% IMPROVEMENT IN THE OUT YEARS, WHAT THE STRATEGIC PLAN ALSO SAYS IS THAT THE FIRST THING WE'RE GOING TO DO IS MEASURE WHAT OUR CUSTOMERS WANT AND THEN ACHIEVE THOSE GOALS.
SO WHAT WE'RE GOING TO DO IN THIS FISCAL YEAR IS, WE'VE MADE IMPROVEMENTS IN PERFORMANCE, WE'RE GOING TO ENSURE THAT WE MEET OUR CUSTOMERS' EXPECTATION.
IN THE OUT YEARS, WE'LL CONTINUE TO IMPROVE ON THAT, SAY, 15%, IF THAT'S REASONABLE.
BUT THAT 15% IS ABOVE WHAT OUR CUSTOMERS' EXPECTATIONS ARE.
RECOGNIZING THAT ICANN IS PERFORMING GLOBALLY NOW, WE WILL HAVE -- WE'LL PROVIDE 24-HOUR SERVICE, AND YOU'LL BE ABLE TO SEE MORE ROBUST STATISTICAL REPORTING AND CLIENTS TO ICANN WILL BE ABLE TO ACCESS THEIR STATUS ON ESSENTIALLY A REAL-TIME BASIS.
IN ADDITION TO THIS, WE'RE GOING TO HARDEN IANA INFRASTRUCTURE.
MARILYN, DO YOU HAVE A QUESTION?

>>MARILYN CADE: I DO, KURT.
AND I WANT TO SAY, I REALLY APPRECIATE THE DETAIL ON THIS AND THE DIRECTION THAT YOU'RE GOING IN.
I THINK THE DOCUMENT OVERALL IS A GREAT DOCUMENT.
THE ORGANIZATION IS SOMETHING THAT'S VERY HELPFUL TO US WHO WORKED THROUGH THIS.
IN THIS PARTICULAR CASE, MY QUESTION IS ABOUT, AT SOME POINT, MAYBE LATER IN THE DOCUMENT, YOU USE A TERM THAT SAYS "CUSTOMER."
AND I WOULD ASSUME THAT, ACTUALLY, FOR IANA, THERE ARE A MYRIAD LAYER OF CUSTOMERS.
AND, AGAIN, THAT WHILE, YOU KNOW, THERE MAY BE AT SOME POINT BUSINESS USERS AND ISPS, THEY'RE NOT GOING TO BE THE FOLKS WHO ARE ACCESSING THE DATA, BUT THE STABLE PERFORMING AND ACCESS TO INFORMATION ABOUT IANA AT A TOP -- AT A TREE TOP LEVEL FOR MANY OF THEM IS GOING TO BE VERY IMPORTANT.
AND I WAS JUST GOING TO ASK, IN THIS, I SEE A LOT OF THE DETAILED STUFF.
BUT HAVE WE THOUGHT ABOUT THE NEED TO HAVE THE KIND OF MATERIAL THAT A TIER-ONE PROVIDER WOULD ALSO BE ABLE TO SEE AND DIGEST ABOUT IANA?
JUST REALLY PROBABLY A BOILING UP OF THE INFORMATION AS OPPOSED TO THE LEVEL OF DETAIL THAT YOU'RE PROVIDING HERE.

>>KURT PRITZ: I THINK, IF I UNDERSTAND YOUR QUESTION -- I'M NOT SURE I DO -- BUT WE'RE COMMITTED TO DISPLAYING THAT LEVEL OF STATISTICAL INFORMATION THAT DEMONSTRATES COMPETENCE AND MEETING CUSTOMER GOALS OVERALL.
BUT I'M NOT SURE I UNDERSTAND EXACTLY WHAT YOU'RE AFTER.
DID YOU WANT TO COMMENT ON THAT?

>>THOMAS NARTEN: SO THIS IS THOMAS NARTEN HERE.
ONE QUICK THING YOU SAID THAT KIND OF CONFUSED ME IS, YOU MADE IT SOUND LIKE IT'S NOT EASY TO IDENTIFY THE CUSTOMER FOR IANA'S WORK.
AT LEAST FROM THE IETF PERSPECTIVE, I THINK IT'S PRETTY CLEAR HOW TO IDENTIFY THE CUSTOMER.
AND I THINK IN A LOT OF OTHER CASES, IT IS.
IN SOME SENSE, WHEN IANA DOES THINGS ON BEHALF OF CUSTOMERS, AND SO IT'S SORT OF WHOEVER MAKES A REQUEST THAT IANA HAS TO ACT ON, THAT WOULD BE THE CUSTOMER, FROM MY VIEW.
SO I'M NOT SURE IF YOU'RE THINKING OF SOMETHING DIFFERENT OR WHAT.

>>MARILYN CADE: ACTUALLY, I AM, TOM.
I FULLY AGREE THAT THE -- PRIMARILY, THE ACTIONS THAT IANA PERFORMS ARE FOR CUSTOMERS.
I WAS THINKING MORE ABOUT THE -- PERHAPS YOU MIGHT CALL THEM THE INDIRECT CUSTOMER OR THE INDIRECT BENEFICIARY OF THE -- IANA'S WORK.

>>THOMAS NARTEN: (INAUDIBLE) GIVE -- DO YOU HAVE ANY EXAMPLES OF THESE INDIRECT CUSTOMERS?

>>MARILYN CADE: YEAH.
HE'S STANDING BESIDE ME.
I WAS THINKING MORE ABOUT THE TIER-ONE PLAYERS, SUCH AS THE MAJOR INFRASTRUCTURE BUILDERS.
I WASN'T SEEING THEM AS YOUR DIRECT CUSTOMERS, BUT THE STABLE OPERATION OF THE IANA IS VERY IMPORTANT TO THOSE PLAYERS.
I WAS JUST ASKING IF THERE WILL BE MATERIALS THAT WILL KEEP THEM ABREAST AT A MUCH HIGHER LEVEL OF THE PERFORMANCE OF IANA.
AND I AM TALKING MUCH HIGHER LEVEL.

>>MARK MCFADDEN: AND AS SOMEONE WHO IS IN THAT COMMUNITY, WHAT I'D LIKE TO DO IS SAY THAT I THINK THAT IANA IS MAKING PROGRESS THERE.
AND WHAT I'D LIKE TO SEE IS SUPPORT FOR THE RESOURCES FOR IANA TO CONTINUE TO MAKE THAT PROGRESS.
THE STATISTICAL REPORTING THAT IANA DOES IS SIGNIFICANTLY BETTER THAN IT WAS TWO YEARS AGO.
NEW ADMINISTRATION OF IANA HAS HAD SOME DRAMATIC EFFECTS ON OUTREACH TO THE COMMUNITY AND THE QUALITY OF INFORMATION PROVIDED.
THAT MUCH SAID, I THINK WHAT SHOULD HAPPEN IN THE OPERATIONAL PLAN, AND PART OF MY INPUT HERE -- ALTHOUGH THIS ISN'T WHY I CAME TO THE MIKE -- PART OF THE INPUT HERE IS THAT THE IANA NEEDS TO CONTINUE TO HAVE THE RESOURCES THAT IT SHOULD HAVE IN ORDER TO MEET THE NEEDS OF SO MANY OF ITS CUSTOMERS.
AND I THINK THE BREADTH OF THE CUSTOMER BASE THAT IANA HAS IS JUST NOT WIDELY UNDERSTOOD.
IT'S NOT JUST THE IETF; IT'S NOT JUST SOFTWARE DESIGNERS; IT'S NOT JUST PROTOCOL DESIGNERS; IT'S NOT JUST ROOT SERVER OPERATORS.
THERE'S A HUGE COMMUNITY.
SO IN TERMS OF DEALING WITH MARILYN'S RESPONSE HERE, IS THAT I DO THINK THERE NEEDS TO BE THE TOOLS IN PLACE FOR HIGH-LEVEL REPORTING ON TRENDS AND RESPONSIVENESS AT IANA, THINGS TO MAKE, FOR INSTANCE, IANA'S REPORTING ON PROTOCOL ASSIGNMENTS AND ADDRESSING ASSIGNMENTS EASIER TO USE.
AND I FEEL CONFIDENT IN THE LAST YEAR OR SO, CERTAINLY IN THE LAST SIX MONTHS, THAT DRAMATIC IMPROVEMENTS HAVE TAKEN PLACE THERE, TO ANSWER YOUR QUESTION.
BUT I THINK WHAT SHOULD BE IN HERE AND WHAT I ACTUALLY SEE IN THE OPERATIONAL PLAN IS A CONTINUED COMMITMENT TO GIVE IANA THE RESOURCES TO MEET THOSE NEEDS.
NOW I'VE DONE IT.
[ LAUGHTER ]

>>PAUL TWOMEY: DIDN'T MATTER WHAT THE QUESTION WAS, MARK.
I HAD TO RESPOND; RIGHT?
ACTUALLY, I WAS JUST GOING TO SAY, I THINK YOU CAN EXPECT TO SEE SOME OF THAT UP BEFORE 2006/2007.
UNDER OUR PRESENT PLANNING, WE EXPECT TO HAVE THOSE SORTS OF REPORTING TOOLS UP AVAILABLE FOR THE COMMUNITY ON THE SITE BEFORE THE END OF THIS FINANCIAL YEAR.

>>MARK MCFADDEN: OKAY. AND A FOLLOW-UP COMMENT HERE, PAUL, IS THAT WHAT YOU'RE GOING TO HEAR ME SAY LATER IS THAT I THINK NOT ONLY THE REPORTING STUFF THAT MARILYN HAS ACTUALLY TALKED ABOUT, BUT THE UNDERLYING INFRASTRUCTURE THAT MAKES IANA FUNCTION NEEDS TO BE IMPROVED AS WELL.
AND I'M GOING TO STAND UP AND SPEAK IN SUPPORT OF ADDITIONAL RESOURCES FOR IANA TO MEET THOSE INFRASTRUCTURE REQUIREMENTS.

>> LESLEY COWLEY: HI.
LESLEY COWLEY FROM .UK.
I'M A DIRECT IANA CUSTOMER.
I'M ALSO A MEMBER OF THE IANA WORKING GROUP.
AND I'D ECHO WHAT MARK HAS SAID ABOUT IMPROVEMENTS HAVING BEEN MADE TO THE IANA FUNCTION.
THERE'S STILL A CONSIDERABLE AMOUNT OF WORK TO DO, OBVIOUSLY. AND I KNOW YOU'RE WELL AWARE OF THAT.
MY POINT, REALLY, IS A MARK OF APPRECIATION TO THE LEVEL OF DETAIL THAT IS IN THIS PLAN.
AND I'D ECHO ROELOF'S COMMENT THAT I THINK IT'S VERY AMBITIOUS, MAY NEED TO BE REVIEWED AT SOME STAGE AS A RESULT OF THAT.
BUT I DO HAVE A COMMENT ABOUT THE RESOURCES, BECAUSE I ALSO ANTICIPATE BEING ASKED TO PICK UP SOME OF THE TAB FOR THIS WORK.
AND IT'S NOT VERY CLEAR TO ME WHICH PROJECTS WILL RESULT IN AN ONGOING RESOURCE REQUIREMENT OR WHICH PROJECTS, WHEN COMPLETE, THE RESOURCE REQUIREMENT WILL THEN FALL AWAY.
BY STRUCTURING THIS PLAN IN PROJECT TERMS, THAT DIFFERENTIATION HAS NOT BEEN MADE VERY CLEAR.

>>KURT PRITZ: I THINK THAT'S A VERY GOOD COMMENT, AND I THINK THAT WE SHOULD ADDRESS THAT WHEN WE PUBLISH THE BUDGET AND THE BACKUP INFORMATION FOR THAT.
THANK YOU.
YES, MOUHAMET.

>>MOUHAMET DIOP: THANK YOU, KURT.
I JUST WANT TO COME AGAIN ON A TOPIC THAT WAS VERY CONTROVERSIAL, AND I THINK THAT WE SPENT A LOT OF TIME GOING FROM ONE POINT TO THE OTHERS.
IT'S ABOUT THE REGIONAL PRESENCE OF ICANN ORGANIZATION AND THE RESOURCES WE DEDICATED TO THAT.
IN DIFFERENT ASPECT OF THE STRAT PLAN, I THINK THAT WE DISCUSS A LOT ABOUT WHAT IS NECESSARY FOR ICANN IN ORDER TO BE MORE INTERNATIONAL IS THAT A LIAISON OR PRESENCE OR WHAT THOUGHT.
I THINK THAT WE NEED TO TAKE THAT ISSUE WITH A DIFFERENT PERSPECTIVE AND TO BE CONSISTENT ALSO WITH OUR DECLARATION, BECAUSE WE ARE GETTING FROM ONE POSITION TO ANOTHER, AND WE KNOW THAT WE NEED A LOT OF RESOURCES, A LOT OF INTERACTION, I MEAN, A STRONGER PRESENCE AND A BETTER PARTICIPATION FROM DIFFERENT STAKEHOLDERS.
AND I THINK THAT IT MIGHT BE, AND, I GUESS IT IS NOT SOMETHING EASY TO SAY THAT THIS IS JUST THE WAY THAT WE'RE GOING TO DO IT.
BUT I THINK THAT WE BETTER FIND A WAY TO INCREASE THE INPUT FROM THE WHOLE COMMUNITY.
AND I DON'T THINK WE HAVE THE SAME INPUT DEPENDING ON THE REGION AND DEPENDING ALSO ON THE WILLINGNESS OF PEOPLE TO PARTICIPATE IS ALL A DEBATE.
AND I THINK IT'S THE OCCASION HERE TO COME BACK ON THAT POINT AND SEE IF THE RESOURCES WE WANT TO DEDICATE TO THAT ISSUE IS ENOUGH, AND ADMIT THE OBJECTIVE OF ICANN TO BE MORE INTERNATIONAL AND TO EMBRACE MORE STAKEHOLDERS IN THAT PROCESS.
THANK YOU.

>>KURT PRITZ: THANK YOU, MOUHAMET.
I THINK THE GOALS OF WHAT YOU'RE TALKING ABOUT ARE CAPTURED IN MANY OF THE PROJECTS THAT ARE OUTLINED IN THIS PLAN.
I THINK WHAT'S NOT DONE, IN BALANCING HOW TO PRESENT A PLAN LIKE THAT, IS COLLATING ALL THOSE PROJECTS SO WE CAN SUM UP THE AMOUNT OF EFFORT THAT IS GOING INTO THE SORTS OF THINGS YOU'RE TALKING ABOUT, AND THEN TAKING ANOTHER LOOK AT IT AND SAYING, "WELL, DOES THIS SEEM LIKE ENOUGH FOR THIS EFFORT OR NOT?"
SO WE'LL TAKE THAT ON.
I THINK THAT'S A VALUABLE POINT.
OTHER AREAS OF ICANN OPERATIONS WHERE WE'RE STRUGGLING FOR EXCELLENCE.
THE NEXT PROJECT IS IN THE AREA OF GTLD REGISTRY OPERATIONS, AND THAT IS A PLAN IN THE EVENT OF REGISTRY FAILOVER.
AND THAT'S A BALANCING QUESTION THAT THE ICANN COMMUNITY HAS ABOUT ICANN'S DUTY TO, ONE, IN DESIGNATING A NEW REGISTRY, HOW FAR SHOULD IT GO IN ENSURING THAT THE REGISTRY DOESN'T FAIL.
AND TWO IS, IF A REGISTRY DOES FAIL, WHAT IS ICANN'S DUTY TO PROTECT THE REGISTRANT?
AND IN THE CASE OF THIS -- IN THIS PROJECT, WE WANT TO PUT TOGETHER A PLAN FOR ENSURING ONGOING OPERATIONS OF A REGISTRY TEMPORARILY THROUGH OTHER ORGANIZATIONS, IN THE EVENT OF FAILOVER IN ORDER TO PROTECT REGISTRANTS IN THE SHORT TERM WHILE ANOTHER PLAN CAN BE FORMULATED AND IT CAN BE DETERMINED WHETHER THE REGISTRY SHOULD BE HANDED OVER TO SOMEBODY ELSE OR NOT.
ANOTHER AREA OF GTLD REGISTRY OPERATIONS IS POLICY IMPLEMENTATIONS.
THERE'S BEEN A LOT OF POLICY DEVELOPMENT WORK OF LATE, SOME THAT'S COMPLETED, AND THE IMPLEMENTATION OF THAT POLICY IS ONGOING, IS THE PROCESS FOR NEW REGISTRY SERVICES.
AND WE'RE IMPLEMENTING THAT POLICY.
WE'VE FED BACK TO THE GNSO IMPRESSIONS OF THE NEW TRANSFER POLICY AND OPERATIONS THERE.
SO WE'RE ANTICIPATING IMPLEMENTING CHANGES TO THAT POLICY.
THERE MAY BE WIPO CONSIDERATIONS IF A CONSENSUS IS ARRIVED AT THERE TO IMPLEMENT POLICY THERE.
THERE'S BEEN DISCUSSION OF A NEW REDEMPTION/GRACE PERIOD CONSENSUS POLICY.
AND CERTAINLY IT'S NOT LISTED HERE BECAUSE IT'S LISTED SEPARATELY, ARE TWO MAJOR POLICY UNDERTAKINGS RIGHT NOW.
AND THAT IS THE POLICY FOR THE DESIGNATION OF NEW GTLDS AND ALSO THE DEPLOYMENT OF IDNS.
IN ADDITION TO THAT, WE'RE UNDERTAKING THE DEVELOPMENT OF OUR REGISTRAR DATA ESCROW PROGRAM.
THAT'S AN OBLIGATION ICANN HAS UNDER THE REGISTRY -- UNDER THE REGISTRAR ACCREDITATION AGREEMENTS.
IT'S SOMETHING ICANN'S HAD IN PLANNING FOR QUITE SOME TIME.
WE'VE NEVER HAD THE FINANCIAL WHEREWITHAL TO ACTUALLY IMPLEMENT THAT PLAN.
SO WE'RE FORMING A WORKING GROUP WITH THE GTLD REGISTRARS TO UNDERTAKE THE IMPLEMENTATION OF THAT.
AND WE'VE ALSO HAD DISCUSSIONS WITH REGISTRARS TO RE-FORM CERTAIN ASPECTS OF THE RAA, THE REGISTRAR ACCREDITATION AGREEMENT.
AND WHETHER OR NOT WE WANT TO UNDERTAKE THAT IS A KIND OF DISCUSSION WE'RE HAVING WITH REGISTRARS RIGHT NOW.
THERE ARE CERTAIN ASPECTS OF IT IN THE PAST THAT WE'VE DESCRIBED TO THEM AND THEY'VE DESCRIBED TO US AS BEING RIPE FOR CHANGE IN AN AGREEMENT THAT'S SIX YEARS OLD.
ICANN OPERATES THE L-ROOT SYSTEM.
WE CONTINUALLY UPGRADE THAT, AS ALL ROOT MANAGERS UPGRADE THEIR ROOT SERVER AND REGISTRY OPERATORS UPGRADE THEIR REGISTRY OPERATIONS, AND CERTAINLY WANT TO CONTINUE TO DO THAT.
THAT'S AN AREA OF CONTINUAL IMPROVEMENT.
REGARDING END USERS, WE WANT TO DEVELOP A BETTER SYSTEM FOR HANDLING COMPLAINTS.
WE UNDERSTAND IT'S NOT REALLY ICANN'S MISSION OR ROLE TO ADDRESS CONSUMER COMPLAINTS OR BE A CONSUMER COMPLAINT DEPARTMENT.
NONETHELESS, THE PHONE RINGS ALL THE TIME, AND THE MAILBOXES ARE ALWAYS FULL.
SO WE WANT TO TAKE THE BEST ADVANTAGE OF THAT INFORMATION WE CAN AND ALSO DEVELOP SYSTEMS FOR SENDING QUERIES AND PROBLEMS AND ISSUES TO THE PROPER SOURCE FOR THEIR RESOLUTION.
AS ICANN GROWS IN CAPABILITY AND RESOURCES, WE ALSO HAVE TO GROW IN FINANCIAL CONTROLS.
SO WE ARE DEVELOPING ACCOUNTING TOOLS TO DO THAT.
ONE SET OF TOOLS WILL BETTER CAPTURE ICANN STAFF USE OF TIME.
AS YOU GROW PAST A CERTAIN CRITICAL MASS, EACH STAFF MEMBER NEEDS TO ACCOUNT FOR HIS OR HER TIME MORE CLOSELY.
WE ALSO NEED TO UPGRADE ACCOUNTING SYSTEMS SO WE CAN REPORT AGAINST PROJECTS SUCH AS WHAT WE'RE DESCRIBING HERE ACCURATELY IN ORDER TO MEASURE OURSELVES.
THE FINAL ONE ON THIS PAGE IS THAT SEVERAL POLICY CONSIDERATIONS NOW ARE MORE COMPLEX.
WHEN I SAY "MORE COMPLEX," I MEAN REQUIRING INPUT FROM MULTIPLE SUPPORT ORGANIZATIONS AND ADVISORY COMMITTEES.
SO WHAT'S THE WAY -- THE BEST WAY STAFF CAN SUPPORT THOSE POLICY DEVELOPMENTS?
IT'S NOT -- CERTAINLY IDN IS AN AREA REQUIRING POLICY DEVELOPMENT INPUT ACROSS THE BOARD FROM SEVERAL ORGANIZATIONS AND ALSO MUST BE DONE ON A TIMELY MANNER.
SO WHAT IS THE BEST WAY TO FACILITATE THAT?
IT'S A DIFFICULT QUESTION.
THERE IS A SERIES OF EMERGENCY RESPONSE PLANS THAT ICANN IS IMPLEMENTING.
PROBABLY THE ONE I WANT TO TALK TO HERE IS THE FULL EXECUTION OF OUR CONTINGENCY PLAN.
THE CONTINGENCY PLAN WAS FILED IN FULFILLMENT OF A REQUIREMENT BY THE DEPARTMENT OF COMMERCE AND OUR MEMORANDUM OF UNDERSTANDING WITH THEM.
OF COURSE, THAT REQUIRES IMPLEMENTATION ON TWO FRONTS.
ONE, IS THERE REDUNDANT INFRASTRUCTURE AND EQUIPMENT AND GEOGRAPHICAL DIVERSITY IN ORDER TO WITHSTAND ANY OPERATIONAL FAILURES DUE TO A CATASTROPHE OR SOME OTHER SORT OF OPERATIONAL FAILURE.
THE OTHER SIDE OF THE CONTINGENCY PLAN ARE A SET OF BUSINESS AGREEMENTS THAT WE SHOULD ENTER INTO SO IF ICANN SUFFERS A BUSINESS FAILURE, WE HAVE IN PLACE THOSE AGREEMENTS WITH OTHER ENTITIES THAT CAN CARRY ON THE BUSINESS OF ICANN IF THIS -- IF WE CAN'T.
I DESCRIBED A LITTLE BIT OF POSSIBLE RE-FORMATION OF THE REGISTRAR ACCREDITATION AGREEMENT.
WE'RE ALSO IN THE PROCESS OF NEGOTIATING SOME REGISTRY AGREEMENTS, PARTICULARLY FOR NEW STLDS.
SO WE WANT TO PUT IN PLACE -- WELL, WE WANT TO COMPLETE THOSE.
AND WE'LL TALK A LITTLE BIT MORE ABOUT THE PROCESS FOR NEW GTLDS AND HOW WE'RE GOING TO ACCOMMODATE THOSE.
WE'RE IN THE PROCESS OF NEGOTIATING AGREEMENTS WITH THE RIRS INDIVIDUALLY AND ALSO HAVING DISCUSSIONS WITH MANY PEOPLE IN THIS ROOM ABOUT DEVELOPING ALTERNATE SOURCES OF REVENUE, AS WE DISCUSS EVERY YEAR, TO MORE LEVEL LOAD THE SOURCES OF REVENUE FOR ICANN.
AND MOVING AWAY FROM GENERIC TLDS, WHAT WE'VE DESCRIBED IN THE PAST AND WE'RE AUGMENTING EDUCATIONAL OPPORTUNITIES FOR CCTLD MANAGERS.
WE'VE DONE THIS IN THE PAST IN ORDER TO INSTRUCT THE CC MANAGERS ABOUT IANA SERVICES AND OTHER ICANN SERVICES SO THEY CAN PARTICIPATE MORE FULLY IN THE COMMUNITY.
AND THEN, FINALLY, WE'RE GOING TO USE OUR REGIONAL LIAISONS, BOTH IN THE AREA OF OUTREACH, EDUCATION, AND SOME OPERATIONAL EXPERTISE, IN ORDER TO LIAISE GLOBALLY WITH THOSE THAT PARTICIPATE IN THE MODEL AND THOSE THAT SHOULD.
I WANT TO TALK MORE ABOUT THAT LATER.
ICANN CONTINUES TO INCREASE ITS STAFF.
SO WE WANT TO DO THAT IN A VERY EFFECTIVE AND ECONOMIC METHOD AND IN A WAY THAT HELPS US RETAIN STAFF.
AND, FINALLY, IN THIS AREA, I WANT TO TALK ABOUT SUSTAINABILITY.
AND SUSTAINABILITY REALLY GOES TO, FIRST, SELF-MEASUREMENT IS SORT OF INTERNAL REPORTING AND QA FUNCTION THAT WILL ESTABLISH METRICS FOR ICANN MEASURING ITSELF AND THEN FEEDING BACK INTO A SELF-CORRECTING SORT OF PROCESS, SO THAT WE CAN CHANGE STAFFING PROCESSES OR PROCEDURES AND MEASURE OURSELVES JUST AGAINST OUR INTERNAL OPERATING METRICS.
SO THAT WAS KIND OF A RUN-ON AT THE END.
IT'S SEVERAL OBJECTIVES.
BUT THOSE WERE ALL THE OBJECTIVES THAT GO TO OPERATIONAL EXCELLENCE.
SO I DON'T KNOW IF ANYBODY HAS ANY QUESTIONS ABOUT THIS SEGMENT IN ADDITION TO THE ONES THAT WERE ALREADY ASKED.

>> ALICK WILSON: ALICK WILSON FROM NEW ZEALAND.
I'M AN ORDINARY MEMBER OF INTERNET NEW ZEALAND, A PAST MEMBER OF GNSO COUNCIL.
IT APPEARS TO ME THAT THE SEARCH FOR TOOLS FOR STAFF IS -- OUGHT TO BE PART OF A BIGGER AMBITION, THAT IS, TO LOOK AT THE COMMUNICATIONS AND TOOL SETS TO SUPPORT COLLABORATION ACROSS PHYSICAL AND VIRTUAL MEMBERS OF THE COMMUNITY. AND THE WAY IT IS PROPOSED IN THE PLAN, IT SEEMS TO ME THAT IT HAS BEEN FRAGMENTED INTO BITS.
FOR EXAMPLE, WE LOOK AT THERE IS AN ARCHIVING STRATEGY AND TOOLS TO BE DEVELOPED.
I SEE THAT IF IT IS DEVELOPED IN ISOLATION, THEN THE END RESULT IS UNLIKELY TO SATISFY THOSE OF US WHO WORK IN THIS AREA AS BEING -- AS BEST PRACTICE.
I BELIEVE THAT ICANN NEEDS TO LOOK AT COMMUNICATION AND TOOL SETS TO SUPPORT COLLABORATION AS A SINGLE AND STRATEGIC COMPONENT OF ITS INFRASTRUCTURE.

>>KURT PRITZ: I THINK THAT'S A VERY GOOD COMMENT.
AND, ALICK, YOU'RE ACTUALLY THE THIRD PERSON IN MY COLLABORATION SO FAR THAT'S MADE JUST ABOUT THAT COMMENT ON THE DEPLOYMENT OF COLLABORATION TOOLS AND SOMETHING BEYOND THE USE OF CONFERENCE CALLS TO COMMUNICATE.
AND SO I APPRECIATE THAT.

>>MARK MCFADDEN: MARK MCFADDEN AGAIN.
I'M GOING TO SECOND THAT, AND APPRECIATE THAT ALICK SAID THAT.
IN THE ISP MEETING, I BROUGHT THIS UP.
AND I'M GOING TO BRING IT UP AGAIN.
I THINK THAT THE QUALITY OF TOOLS THAT ICANN USES CURRENTLY FOR COLLABORATION AMONG ITS MANY CUSTOMERS AND CONSTITUENTS IS FAR BELOW WHAT'S NEEDED TO MAKE SURE THAT EFFECTIVE WORK GETS DONE, BOTH WITHIN THE ICANN STAFF AND ALSO ACROSS THE BOUNDARIES BETWEEN ICANN STAFF AND THE PEOPLE WHO ARE WORKING ON POLICY DEVELOPMENT AND IN THE COMMUNITY THAT IS AFFECTED BY THAT POLICY.
I THINK, AND I COMPLETELY AGREE WITH ALICK HERE -- I THINK WHILE I AGREE ON THE TACTICAL APPROACHES THAT APPEAR IN THE OPERATIONAL PLAN, I THINK A STRATEGIC VISION FOR EMPHASIZING THE USE OF TECHNOLOGY WITHIN ICANN TO MAKE THAT COLLABORATION WORK IS REALLY IMPORTANT.
ANYTHING THAT WE CAN DO INSIDE THE OPERATIONAL PLAN FOR THIS YEAR TO HELP MAKE THAT VISION COME TRUE WOULD BE WARMLY APPRECIATED.

>>KURT PRITZ: THANK YOU, MARK.
A SUBSET OF THE AREA OF THE STRATEGIC OBJECTIVE FOR OPERATIONAL EXCELLENCE HIGHLIGHTED A FEW KEY ISSUES TO BE WORKED DURING THIS FISCAL YEAR.
THE FIRST OF THOSE IS THE DEPLOYMENT OF IDNS.
AND WE'VE SAID "IDNS" SO MANY TIMES DURING THIS MEETING, I CAN NOW SPELL IT.
SO I'LL LEAVE THAT UP THERE JUST FOR A SECOND, BUT MAYBE BY UNDERSTATEMENT, UNDERSCORE THE IMPORTANCE THAT THE DEPLOYMENT OF IDNS HAS FOR ALL OF US, FIRST, AS A STABILITY ISSUE, AND, SECOND, AS A WAY OF PROMOTING COMPETITION AND CHOICE FOR CONSUMERS.
THERE ARE SOME OTHER KEY ISSUES TO BE WORKED ON IN THIS YEAR'S OPERATING PLAN.
ONE IS THE SIGNING OF THE ROOT ZONE AND THE ULTIMATE DEPLOYMENT OF DNSSEC.
ANOTHER PROJECT TO BE CONSIDERED AND APPROACHED IS THE TRANSITION OF A PORTION OF THE ROOT ZONE AUTHORING.
ANOTHER VERY IMPORTANT PROJECT BOTH FOR PROVIDING MORE CHOICE FOR CONSUMERS AND FOR SATISFYING A CONDITION OF THE MOU WITH THE DEPARTMENT OF COMMERCE OF THE UNITED STATES, IS THE INTRODUCTION OF NEW GTLDS.
AND THE SUPPORTING ORGANIZATIONS ARE CONSIDERING A POLICY BY WHICH THOSE GTLDS WILL BE IMPLEMENTED.
AND THEN ICANN WILL LOOK FORWARD TOWARD IMPLEMENTING THAT POLICY.
THE LAST TWO ISSUES ADDRESSED IN THIS PLAN IS THE CONTINUAL IMPROVEMENT OF WHOIS ACCURACY.
AND WE DO THAT THROUGH TWO TOOLS, THE WHOIS DATA PROBLEM REPORTS AND THE WHOIS DATA REMINDER REPORTS -- DID I SAY THAT WRONG?
AND WE REPORT -- WE REPORT -- WE ISSUE A REPORT EVERY SIX MONTHS REGARDING OUR EFFORTS TO IMPROVE THE WHOIS ACCURACY AND THE EFFICACY OF THOSE TOOLS REGARDING THAT.
AND THEN, FINALLY, THERE'S BEEN MUCH DISCUSSION AROUND MARKET BEHAVIOR WITH DOMAINERS AND THE ACQUISITION OF DOMAIN NAMES AND HOW THAT OCCURS DURING THE DOMAIN NAME LIFE CYCLE.
AND WE WANT TO WORK WITH THE PERTINENT CONSTITUENCY GROUPS TO INVESTIGATE THOSE BEHAVIORS AND DETERMINE IF WE CAN FACILITATE ANY ACTION FOR THE PROTECTION OF CONSUMER USERS AND EVERYBODY ELSE THAT WE PARTICIPATE IN THIS COMMUNITY WITH.
SO THOSE ARE THE FIVE OR SIX KEY ISSUES THAT WE'RE GOING TO WORK THIS YEAR.
IF ANYBODY HAS ANY QUESTIONS.
OR ELSE I'LL GO ON.

>>BRET FAUSETT: SOMEONE WANTED TO KNOW WHICH PAGE WE WERE ON OF THE HANDOUT.

>>KURT PRITZ: OH.

>>BRET FAUSETT: THAT'S WHAT I THOUGHT.
I HAD A QUESTION ON PAGE 11, WHICH TALKS ABOUT THE NEW TLD PROCESS.
AND I'M LOOKING AT THE THIRD COLUMN FROM THE LEFT, WHICH LISTS RESOURCES REQUIRED.
PARTICULARLY, I HAD A QUESTION ABOUT WHERE IT SAYS "FOR EACH APPLICATION," THAT THERE WOULD BE -- LOOKS LIKE ALMOST TWO FULL-TIME EMPLOYEES THAT WOULD BE REQUIRED AND ABOUT $120,000 IN OUTSIDE CONSULTANTS, IF I'M READING THAT CORRECTLY, FOR EACH APPLICATION.
SO I'M THINKING THAT THE OPERATIONAL PLAN SEEMS TO CONTEMPLATE AN APPLICATION FEE THAT'S GOING TO COVER THESE COSTS OF ABOUT $250,000, WHICH SEEMS AWFULLY STEEP TO ME.
IS THAT A CORRECT READING OF THIS?

>>KURT PRITZ: YES, I HAVE TWO COMMENTS.
ONE IS, THIS IS -- IN ANY CASE, THIS WILL BE A SELF-FUNDING PROCESS.
SO THE APPLICANTS WILL BE BURDENED WITH WHATEVER THE COSTS TURN OUT TO BE.
ACTUALLY, I HAVE THREE COMMENTS.
SECOND, THE MANAGEMENT OF THE STLD PROCESS DEMONSTRATED TO US THAT THE MANAGEMENT OF A PROCESS FOR THE DESIGNATION OF NEW TLDS MIGHT BE MORE COMPLEX THAN WE EXPECT, BECAUSE WE DIDN'T EXPECT APPLICATIONS WITH THE COMPLEXITY OF ISSUES SURROUNDING THEM.
AND, THIRD -- AND I'M NOT GOING TO PUT THIS WELL -- BUT, YOU KNOW, WE'RE IMAGINING THE FIRST APPLICATION WE RECEIVE IN A LANGUAGE THAT NOBODY IN THIS ROOM UNDERSTANDS FROM A CULTURE THAT'S DIFFERENT FROM US, AND THE CULTURAL AND LEGAL ISSUES ASSOCIATED WITH TRYING TO MANAGE THAT.
SO THIS MIGHT BE OVERSTATED OR MIGHT BE A WORST CASE.
AND THE ALLOCATION OF RESOURCES WILL CERTAINLY BE TAILORED TOWARD WHATEVER'S REQUIRED.
AND IT WILL BE SELF-FUNDING.
SO I UNDERSTAND THE SPIRIT OF YOUR COMMENT.
I -- ON ONE LEVEL, I AGREE WITH YOU.
ON ANOTHER LEVEL, AS SOMEBODY WHO'S BEEN THROUGH THE STLD PROCESS, I UNDERSTAND THE COMPLEXITIES THAT -- WELL, I UNDERSTAND WHAT WE DON'T UNDERSTAND.

>>BRET FAUSETT: OKAY.
THANK YOU.
SO I WOULD ASSUME THAT THIS IS SORT OF A PLACEHOLDER FOR, YOU KNOW, AS WE -- AS THE GNSO FIGURES OUT WHATEVER THE APPLICATION PROCESS SHOULD LOOK LIKE, AND STAFF THEN TRIES TO FIGURE OUT WHAT AN IMPLEMENTATION WILL BE, THAT WE COULD VARY FROM THIS, PERHAPS EVEN SUBSTANTIALLY?

>>KURT PRITZ: THAT'S CERTAINLY SO.

>>MARILYN CADE: THERE'S A CONTINGENT FOR THE OPPORTUNITY TO SPEAK HERE.
KURT, MY COMMENT IS ACTUALLY A LITTLE TINY EDITORIAL, I THINK, ABOUT THIS PARTICULAR SECTION.
AND THAT IS, IT PROBABLY SHOULD BE LABELED "NEW GTLD PROCESS."
SO THAT IT DOESN'T APPEAR TO ENCOMPASS C'S, BUT IT ALSO MIGHT NEED A FOOTNOTE THAT SAYS THAT IT IS INTENDED TO COVER ASCII AND IDN TLDS.
BECAUSE I FOUND MYSELF THINKING ABOUT THAT AFTER YOU AND I SPOKE THE OTHER DAY ON THIS.
MAYBE NOT ALL OF THIS IS DIRECTLY APPLICABLE TO IDNS, BUT THE -- THIS IS WHERE THE FUNDING IS IDENTIFIED.

>>KURT PRITZ: YES, THAT WOULD BE A GOOD ADDITION.

>>MARK MCFADDEN: ONE OF THE THINGS I'D LIKE TO MAKE A SUGGESTION HERE, IT'S ON PAGE 10, AND IT HAS TO DO WITH THE STUFF THAT'S SPELLED IDN.
I THINK THAT IN THE OPERATIONAL -- IN YOUR OPERATIONAL PLAN, YOU HAVE A SECTION FOR THIS. AND THE PROJECT -- THE PROJECT AND THE STRATEGIC OUTCOMES OR STRATEGIC OBJECTIVES ARE MUNGED TOGETHER THERE. AND WHAT I WOULD HOPE THAT WE CAN DO IS DIVIDE IT INTO TWO PARTS, AND THAT IS THE POLICY COMPONENTS OF THE IDN WORK, AND SECONDLY THE TECHNICAL COMPONENTS OF THE IDN WORK.
AND THE REASON I WANT TO MAKE THAT DIVISION IS, AS I HAVE BEEN HERE IN WELLINGTON AND PARTICIPATED IN THE MEETINGS, I'VE REALLY SEEN THAT THERE IS A -- TOO OFTEN, WE GET CAUGHT -- THERE ARE ALMOST ORTHOGONAL ISSUES RELATED TO THE TWO.
AND FOR INSTANCE, IN THE POLICY AREA, ONE OF THE THINGS THAT I HAVE DISCOVERED WHILE I AM HERE IN WELLINGTON, IS SOMETHING THAT NEEDS TO BE IN THE OPERATING OBJECTIVES IS A TREMENDOUS AMOUNT OF RESOURCES FOR EDUCATION. I THINK THERE ARE A LOT OF PEOPLE WHO CITY SIMPLY DON'T UNDERSTAND HOW IDNS WORK. THERE ARE LOTS OF MYTHS THAT GO TO IDNS, AND THERE'S A LOT OF EDUCATION THAT NEEDS TO BE IN HERE.
THERE'S A -- IN THE OPERATIONAL PLAN, THERE'S A LOT OF OUTREACH ACTIVITY, THERE'S A LOT OF COORDINATION ACTIVITY, BUT THERE'S NO EDUCATIONAL COMPONENT.
AND WHAT I'D HOPE WE DO IS TO MAKE TWO CHANGES HERE, KURT. THE FIRST ONE IS TO DIVIDE UP THE WORK BETWEEN POLICY ON THE ONE SIDE AND THE TECHNICAL COMPONENT ON THE OTHER SIDE. AND THEN SECONDLY, IN THE POLICY PART, PUT IN A SIGNIFICANT AMOUNT OF RESOURCES FOR EDUCATIONAL ACTIVITIES TO MEET THE NEEDS BOTH OF THE ICANN COMMUNITY AND THE OTHER PEOPLE WHO ARE GOING TO BE AFFECTED BY FUTURE IMPLEMENTATION OF IDNS.

>>KURT PRITZ: I THINK THAT'S FINE. WE HAVE A FAIRLY WELL-DEVELOPED, AS YOU CAN IMAGINE, IDN PROJECT PLAN. AND SELECTING WHICH COMPONENTS TO PUT INTO THESE VERY NARROW COLUMNS HERE WAS DIFFICULT. AND CERTAINLY IT CAN BE RELAYED OUT ACCORDING TO THOSE. THAT WOULD BE A GOOD DIVISION OF LABOR.
WITH REGARD TO EXCELLENCE IN POLICY DEVELOPMENT, I THINK THE CHALLENGE IS THAT -- IS TWOFOLD. ONE IS THE AMOUNT OF WORK GOING THROUGH OUR POLICY DEVELOPMENT ORGANIZATIONS IS GREATER BY A GREAT AMOUNT THAN IT EVER HAS BEEN. AND SO WHAT THINGS CAN STAFF TAKE ON AND DO, SO THE CREATORS OF POLICY, THE COUNCILLORS, CAN MOST EFFECTIVELY AND ECONOMICALLY DO THEIR WORK, BECAUSE SO MUCH NEEDS TO GET DONE.
AND THE SECOND LAYER OF COMPLEXITY IS ONE I MENTIONED BRIEFLY ALREADY, AND THAT IS THE POLICY CONSIDERATIONS NOW ROUTINELY CUT ACROSS DIFFERENT POLICY DEVELOPMENT ORGANIZATIONS. THE GNSO, THE CCNSO, THE GAC HAS TO BE CONSULTED IN CERTAIN AREAS.
MARK SAID DIVIDE THIS PROJECT BETWEEN TECHNICAL AND POLICY AND THERE IS CONSULTING TO BE DONE WITH THE TECHNICAL ADVISORY COMMITTEES TO ICANN. AND HOW TO COORDINATE ALL THAT WORK, WHICH COMES FIRST, OR HOW CAN THESE THINGS BE DONE IN PARALLEL. SO THIS REQUIRES A NEW LEVEL OF SOPHISTICATION, ALSO, IN THE POLICY DEVELOPMENT DEPARTMENT.
AND I PRETTY MUCH, I THINK, ENCAPSULATED THOSE THREE BULLETS WITH THAT STATEMENT.
WHEN -- AND ANCILLARY TO THAT IS RETAINING THE RIGHT AMOUNT OF EXPERTISE, AND IT'S THE QUESTION YOU ALLUDED TO EARLIER, MARILYN. ICANN NEEDS TO RETAIN THE ECONOMIC AND STATISTICAL EXPERTISE IT NEEDS TO ACCOMPLISH THESE THINGS. RIGHT NOW, WE CONSULT WITH THE OUTSIDE. I THINK THAT'S -- AND WE'VE HAD THIS DISCUSSION, BUT I THINK THAT'S A MAKE/BUY DECISION. AND WE WILL CONTINUE TO BUY THAT EXPERTISE UNTIL A SOMEWHAT LONG-TERM VIEW DEMONSTRATES A JUSTIFICATION FOR RETAINING AN EMPLOYEE. SO CERTAINLY THOSE DECISIONS AREN'T MADE YET, BUT THEY WILL BE MADE AND JUSTIFICATIONS WILL BE MADE FOR ADDING EMPLOYEES AS PART OF THE BUDGET PROCESS.
YES, ALICK.

>>ALICK WILSON: KURT, ALICK WILSON AGAIN. I WONDER IF WE SHOULD INCLUDE IN THERE THE PROVISION OF APPROPRIATE TOOLS. DURING MY TIME ON GNSO COUNCIL, AS A NOMINATING COMMITTEE APPOINTED MEMBER WHO WAS NOT INTIMATELY INVOLVED IN THE INTERNET BUSINESS DAY TO DAY, I FOUND IT WAS UNACCEPTABLE AND TOO TIME CONSUMING FOR ME TO ACTUALLY FOLLOW ALL THE DISCUSSION THAT WENT ON E-MAIL LISTS. E-MAIL LISTS ARE 1980S TECHNOLOGY. I BELIEVE THAT TO ACHIEVE THE OBJECTIVE SET OUT HERE, THERE NEEDS TO BE BETTER TOOLS, AND CLEARLY THEY ARE AVAILABLE.
OTHER ORGANIZATIONS OPERATING IN A SPACE SUCH AS INTERNET NEW ZEALAND AND W3C IN THEIR PRIME PROJECT ARE USING, FOR EXAMPLE, PLONE AND OTHER ASSOCIATED TOOLS. THERE'S NO REASON WHY ICANN SHOULDN'T DO THIS. IF I'M OVERSTATING THE CASE, I APOLOGIZE.
BUT I THINK THE FACT THAT ICANN STILL HAS A WEB SITE WHICH IS UNSEARCHABLE AND IS RUNNING ON E-MAIL LISTS IS INEXCUSABLE.

>>KURT PRITZ: COMMENT ACCEPTED FROM SOMEBODY WHO RECEIVES HUNDREDS OF E-MAILS DAILY AND HAS 18,500 UNREAD E-MAIL.

>>MARK MCFADDEN: IN THIS SECTION -- I WILL DITTO WHAT ALICK SAID AND STRONGLY STAND BEHIND HIS REMARKS THERE. I FEEL THE SAME WAY HE DOES.
IN THIS SECTION, I HAVE TWO COMMENTS. FIRST OF ALL, ONE OF THE THINGS THAT WE SEE APPEAR IN A VARIETY OF SECTIONS THROUGHOUT THE DOCUMENT, BUT THERE IS A STRONG COMMITMENT IN THIS SECTION, IS A COMMITMENT TO TRANSLATION SERVICES. AND THOSE SERVICES APPEAR BOTH IN THE OPERATIONAL SECTION AND THE POLICY DEVELOPMENT SECTION AS WELL.
AND WHAT I'D LIKE TO HEAR -- THIS MIGHT ALSO BE A MAKE OR BUY SORT OF DECISION FOR ICANN, BUT IS THERE A STRATEGIC APPROACH HERE FOR PROVIDING THESE TRANSLATION SERVICES, OR ARE WE, IN THE CURRENT ENVIRONMENT, SIMPLY GOING TO APPLY SERVICES TO TACTICAL TRANSLATION REQUIREMENTS THAT WE HAVE?
I GUESS WHAT I CAN SEE IS THAT THE TRANSLATION REQUIREMENTS THAT WE HAVE FOR OUTREACH FOR THE COMMUNITY ARE SO GREAT THAT WE COULD POTENTIALLY, IN THE LONG TERM, SEE THIS AS AN IN-HOUSE RESOURCE THAT WE NEED.
ON THE OTHER HAND, PERHAPS THE SITUATION NOW IS THAT IT'S MORE OF TACTICAL REQUIREMENT ON A SPECIFIC PROJECT-BY-PROJECT BASIS.
THAT WOULD BE MY FIRST QUESTION TO YOU.

>>KURT PRITZ: PERSONALLY, I SEE TRANSLATION AS A MEANS TO AN END AND NOT AN END IN ITSELF. SO I SEE THESE DECISIONS BEING MADE TACTICALLY ON A CASE-BY-CASE BASIS.
BUT ONE OF THE COMMENTS I RECEIVED IN AN EARLIER CONSULTATION THAT IS ALSO VALID IS, HAVING MADE THOSE TACTICAL DECISIONS, ADD THEM ALL UP SO WE CAN SEE WHERE WE ARE. AND THAT MIGHT PROVIDE SOME STRATEGIC DIRECT AS TO WHAT WE WOULD -- YOU KNOW, HOW WE WOULD MOST EFFECTIVELY AND ECONOMICALLY GO ABOUT IT.
BRINGING THAT EXPERTISE IN-HOUSE -- I DON'T KNOW, IT SEEMS LIKE A LOT BECAUSE THERE'S SO MANY LANGUAGES.

>>MARK MCFADDEN: RIGHT.

>>KURT PRITZ: BUT CERTAINLY I THINK THERE CAN BE A STRATEGIC APPROACH AFTER WE MEASURE WHAT WE NEED TO DO TO SUCCEED ON THESE PROJECTS.

>>MARK MCFADDEN: MY OTHER COMMENT, AND THEN I PROMISE I WILL SIT DOWN HERE, IS SORT OF SPEAKING TO THE SLIDE THAT YOU HAVE UP THERE IN TERMS OF THE CROSS-CONSTITUENCY AND THE -- SORT OF THE RELATIONSHIPS BETWEEN THE MANY ORGANIZATIONS THAT ARE DOING POLICY DEVELOPMENT, ONE OF THE THINGS I MENTIONED TO YOU IN THE ISP MEETING, AND I AM GOING TO REPEAT MYSELF HERE, IS THAT I THINK THAT THERE SHOULD BE MORE EMPHASIS ON SUPPORT FOR OUR KEY ADVISORY COMMITTEES AND MORE SUPPORT FOR THEM IN TERMS OF CROSS-POLLINATION WITH THE EXISTING POLICY DEVELOPMENT WORK.
SPECIFICALLY, WHEN I SEE PRESENTATIONS IN MORNING ON ISSUES OF SECURITY THAT ARE VERY, VERY LIGHTLY INTENDED BUT HAVE TREMENDOUS POLICY IMPLICATIONS, WHAT I THINK WE NEED TO DO IS MOTIVATE CROSS-POLLINATION ACROSS THE ADVISORY COMMITTEES TO -- TO THE TRADITIONAL CONSTITUENCIES AND THE SOS.
WHAT I'D LIKE TO SEE IN THE OPERATIONAL PLAN IS A COMMITMENT OF RESOURCES TO MOTIVATE THE ADVISORY COMMITTEES TO DO THAT CROSS-POLLINATION, WHATEVER SUPPORT WE NEED TO DO TO PROVIDE THAT MOTIVATION.

>>MARILYN CADE: COMPETITION BETWEEN THE REAL INTERNET COMMUNITY AND THE ISPS, MARK.
THIS IS GOING TO BE JUST A FOLLOW-ON TO THAT PARTICULAR QUESTION, AND IT'S ON TWO POINTS.
THERE'S A REFERENCE HERE THAT SAYS THAT ICANN IS GOING TO PLACE LIAISONS APPROPRIATELY ON EACH S.O. AND AC.
I'M A STRONG SUPPORTER OF IMPROVING THE COMMUNICATIONS INTERACTION AND LIAISONING BETWEEN THE SOS AND THE ADVISORY COMMITTEES. BUT I AM NOT A STRONG SUPPORTER OF HIRING STAFF TO DO THAT.
BECAUSE I DON'T THINK THAT YOU BUILD RELATIONSHIPS AND EFFECTIVE WORKING PROCESSES BY HAVING THIRD PARTIES RUN MESSAGES BETWEEN GROUPS THAT NEED TO WORK TOGETHER.
THE POLICY THAT WE NEED TO JOINTLY DEVELOP BETWEEN AN S.O. OR THE ADVICE WE NEED TO TAKE FROM AN ADVISORY COMMITTEE WILL -- YOU KNOW, WE MAY BUILD EXPERTISE IN STAFF OR EXPERTISE IN CONSULTANTS, BUT THAT'S NOT REALLY BUILDING THE WORKING RELATIONSHIPS.
SO I JUST WANTED TO MAKE THAT STATEMENT. I CAN'T TELL FROM THIS HOW WE PLAN TO ACHIEVE THE OBJECTIVE OF LIAISONING AND IMPROVING COMMUNICATION. SO I'M SPEAKING IN SUPPORT OF COMMUNICATION ENHANCEMENT.
I'VE ALSO TALKED TO SOME OF THE ADVISORY COMMITTEES ABOUT THE NEED FOR US TO IMPROVE OUR INTERACTION, AND I -- I THINK MAYBE WE COULD TAKE THE CONVERSATION ABOUT HOW TO ACHIEVE IT OFF-LINE RATHER THAN DEALING WITH IT NOW. BUT THAT WAS A STATEMENT THAT I WANTED TO MAKE.

>>GRANT FORSYTH: THANKS FOR NOT TURNING IT OFF, MARILYN. I HAD ONE OTHER COMMENT I WANTED TO ADD TO THAT KURT. AS I READ THROUGH THIS I DO SEE WHAT IS A PREPONDERANCE TO INCREASE STAFF PARTICIPATION IN AREAS WHERE I THINK ICANN SHOULD BE SEEKING TO FACILITATE COMMUNITY PARTICIPATION. AND WHETHER THAT'S POSTING STAFF OUT TO THE REGIONS AS REGIONAL LIAISONS OR GOING OUT AND DOING EDUCATION, AS OPPOSED TO, PERHAPS, ASSISTING TO FUND THE COMMUNITY TO COME TO MEETINGS LIKE THIS, I'M GOING TO SUGGEST TO YOU THE LATTER IS A BETTER INVESTMENT THAN THE FORMER.
SO WITHOUT GOING THROUGH AND TRYING TO IDENTIFY EACH OF THOSE, THAT WOULD BE MY GENERAL COMMENT. THANKS.

>>MARK MCFADDEN: JUST TO RESPOND TO MY ENDEARING COLLEAGUE FROM THE BUSINESS CONSTITUENCY, NONE OF MY REMARKS WERE MEANT TO SUGGEST THAT THERE SHOULD NECESSARILY BE STAFF SUPPORT FOR THE FUNCTION OF CROSS-POLLINATION BETWEEN ADVISORY COMMITTEES AND CONSTITUENCIES AND SUPPORTING ORGANIZATIONS.
TO THE CONTRARY, I THINK WHAT SHOULD HAPPEN HERE IS THAT SUPPORT SHOULD BE PROVIDED FOR THOSE ADVISORY COMMITTEES TO MOTIVATE THEM TO ACTUALLY DO THE CROSS-POLLINATION. AND WHATEVER SUPPORT NEEDS TO BE PUT INTO PLACE FOR THOSE ADVISORY COMMITTEES TO JOINTLY WORK WITH CONSTITUENCIES, THAT'S WHAT WE SHOULD DO.
WHAT I WANT TO AVOID IS WHAT I SAW THIS MORNING, WHERE WE HAVE VERY, VERY VALUABLE PRESENTATIONS BY ADVISORY COMMITTEES THAT ARE VERY, VERY LIGHTLY ATTENDED, THAT HAVE POTENTIALS FOR DRAMATIC IMPACT FOR POLICY. AND WHILE I DON'T NECESSARILY THINK IT'S STAFF THAT SHOULD ACT AS A GO-BETWEEN ON THAT, I DO THINK THE ADVISORY COMMITTEES SHOULD HAVE THE RESOURCES IN THE OPERATIONAL PLAN TO BE MOTIVATED TO ACTUALLY WORK WITH THE SOS AND THE ADVISORY COMMITTEES -- OR WITH THE SOS AND THE CONSTITUENCIES.

>>KURT PRITZ: YES, THANK YOU FOR THAT. I AGREE THAT THAT'S NOT A STAFF FUNCTION. AND I ALSO AGREE THAT -- WITH MARILYN THAT ACCOMPLISHING THE FUNCTION ISN'T A MERE IMPLEMENTATION OF LIAISONS BUT RATHER IT'S THE IMPLEMENTATION OF A LIAISON PROCESS.
SO HERE'S -- OUR ISSUE IS THAT THE GNSO COUNCIL MEETING IS SUPPOSED TO START NOW. WE HAVE TWO SETS MORE OF OBJECTIVES TO GO THROUGH.
IT'S JUST A FEW PAGES SO I'M GOING TO BRIEFLY SCROLL THROUGH THEM, SAY IN THE NEXT FOUR TO FIVE MINUTES, AND THEN WE CAN TAKE COMMENTS AFTER THAT AND WRAP THIS UP, IF THAT'S ACCEPTABLE TO BRUCE AND WHAT'S COMING AFTER THIS.
THIS GOES TO EDUCATION, OUTREACH, AND INCREASING THE PARTICIPATION IN THE ICANN MODEL OF PARTICIPANTS ON A GLOBAL BASIS.
WE'VE ALREADY TALKED ABOUT TRANSLATION A LITTLE BIT HERE, SO I WON'T BELABOR THAT.
WE HAVE ALSO DISCUSSED THE PLACING OF LIAISONS ON SOS AND ACS WITH THE DETERMINATION THAT IT'S NOT REALLY THE PLACEMENT OF LIAISONS, PER SE, BUT IT'S THE CREATION OF A LIAISON PROCESS.
OUR -- YES?

>>MARILYN CADE: I WOULD LIKE TO SPEAK REAL QUICKLY IN SUPPORT OF SOMETHING. DO YOU WANT ME TO DO IT NOW?

>>KURT PRITZ: SURE.

>>MARILYN CADE: THERE'S A PARTICULAR ITEM AHEAD OF THE ICANN COMMUNITY AND THE BROAD INTERNET COMMUNITY THAT IS BROUGHT TO MY MIND BY THE GENTLEMAN WALKING IN FRONT OF ME, MR. KUMMER WHO IS THE SECRETARY TO THE IGF AND I JUST WANT TO MAKE A VERY QUICK POINT, AS SOMEONE WHO HAS BEEN HEAVILY INVOLVED WITHIN THE WSIS AND WGIG PROCESS AND NOW LEADING UP TO THE IGF, THE INTERNET GOVERNANCE FORUM, I THINK IT IS VERY IMPORTANT, AND I SEE SUPPORT HERE FOR PARTICIPATING IN SOME WAY THROUGH HELPING TO FUND THE SECRETARIAT.
AND I THINK THAT IS AN EXCELLENT STRATEGY FOR ICANN TO BE PURSUING AND WILL LEND MY SUPPORT IN ANY WAY I CAN TO MAKE THAT HAPPEN OTHER THAN WRITING THE CHECK.

>>KURT PRITZ: FALLEN JUST SHORT AGAIN.
[ LAUGHTER ]

>>KURT PRITZ: TWO OBJECTIVES HERE ARE TO COMPLETE THE FORMATION OF RALOS AND MAKE THE ALAC -- IMPROVE THE EFFECTIVITY OR EFFECTIVENESS OF THE ALAC.
AND THEN ALSO WORK TO COMPLEMENT THE GAC, PROVIDE THE GAC WITH RESOURCES SO THAT IT BECOMES -- CONTINUES TO IMPROVE AS A -- AN ADVISORY BODY TO ICANN AND ITS POLICY-MAKING FUNCTION.
WE LOOK TO SORT OF RECRUIT THE NEXT GENERATION OF ICANN LEADERSHIP GLOBALLY BY ACQUAINTING PEOPLE NOT FAMILIAR WITH THE ICANN PROCESS TO ITS PROCESS. AND ALSO, CREATING SOME TRAINING SO THAT PEOPLE THAT ARE STRANGERS TO THIS PROCESS BECOME FACILE WITH THE INTRICACIES OF POLICY MAKING AND HOW WE CARRY ON OUR DISCUSSIONS, WHICH IS NOT ALWAYS CLEAR.
THIS GOES TO THE SAME SORT OF THING. I'M JUST GOING TO LET YOU READ THESE BECAUSE I'M AFRAID OF ALL THE PEOPLE THAT ARE BEHIND ME.
AND THEN THE LAST OBJECTIVE IS TO WORK TOWARDS A POST-ICANN -- A POST-MOU ICANN MODEL.
THAT IS, TO FINISH THE OBJECTIVES SET OUT IN THE MOU, AND THAT IS WITH SPECIFICITY, COMPLETING ACCOUNTABILITY FRAMEWORKS WITH CCTLDS, COMING TO SOME SORT OF AGREEMENT ON BEST PRACTICES WITH ROOT SERVER MANAGERS, AND COMPLETING THE CONTINGENCY PLAN.
WE'VE ALSO RECEIVED COMMENT ABOUT THE TRANSPARENCY OF ICANN, FOR SOME TIME, AND WE LOOK TO DEVELOPING SOME SORT OF METRIC, USING SOME SORT OF INDEPENDENT SOURCE FOR DEVELOPING A METRIC AS TO OUR SUCCESS IN BEING A TRANSPARENT ORGANIZATION AND THEN USING THAT METRIC TO MEASURE OURSELVES AND TO CONTINUALLY IMPROVE.
AND THEN FINALLY, WITH REGARD TO THE MOU, WE HAVE TO DEVELOP A MODEL FOR WHAT ICANN IS AFTER THE MOU. AND THAT WILL BE -- THAT WILL INCLUDE SOME COMMUNITY CONSULTATION IN ORDER TO GENERATE POTENTIAL SOLUTIONS FOR THAT.
AND THEN I'M NOT -- I'M NOT EXPERT AT THIS, BUT SOME SORT OF DISCUSSION ABOUT CREATING AND TRANSITIONING TO ANOTHER ICANN MODEL OUT OF THE PRESENT ONE THAT PRESENTLY OPERATES UNDER THIS MOU.
SO THAT BRINGS TO A CLOSE ALL OF THIS.
I APOLOGIZE THAT WE STARTED LATE AND I APOLOGIZE FOR THE AWKWARDNESS OF THIS WHOLE SORT OF PRESENTATION.
I DON'T KNOW HOW ELSE TO MARCH THROUGH IT. BUT LET ME TAKE SOME COMMENTS AND I WILL MAKE A BRIEF CLOSING COMMENT.

>>CHUCK GOMES: I WILL BE BRIEF. I AM CHUCK GOMES, I HAVE THE PRIVILEGE OF REPRESENTING THE REGISTRY CONSTITUENCY ON THE BUDGET ADVISORY GROUP SINCE THE FIRST YEAR, AND I CAN'T REMEMBER WHAT YEAR THAT WAS, THAT IT WAS IN EXISTENCE. ALL THAT TIME WE HAVE BEEN ASKING FOR SOME INCREASED DETAIL IN THE OPERATIONAL PLAN, THE BUDGETS, AND I WANT TO COMPLIMENT YOU FOR MAKING A HUGE STEP FORWARD IN THAT REGARD WITH THIS PLAN.
THANKS.
(APPLAUSE.)

>>ALICK WILSON: ALICK WILSON. I'D LIKE TO SUPPORT CHUCK IN WHAT HE SAID. I THINK THIS IS A BIG STEP FORWARD FOR ICANN.
I'D ALSO LIKE TO MAKE A FURTHER COMMENT, A PROPOSED ALLOCATION IN THE BUDGET. THERE IS PROPOSED FUNDING FOR VARIOUS TRAVEL. IT APPEARS FROM A CURSORY READING OF THE DRAFT WE HAVE IN FRONT OF US THAT THAT IS MOSTLY ALLOCATED TO STAFF. I WOULD LIKE TO ADD TO WHAT GRANT FORSYTH SAID EARLIER, THAT I THINK THAT A GOOD DOLLAR FOR TRAVEL OUGHT TO BE AVAILABLE TO SUPPORT VOLUNTEERS, SOME OF WHOM ARE FUNDED AT GREAT PERSONAL COST IN TERMS OF THEIR TIME, AND IN SOME CASES OUT-OF-POCKET; OTHERS BY GENEROUS EMPLOYERS.
WE RISK, TO SOME DEGREE, THE CAPTURE OF ICANN BY THOSE WHO ARE STAFF OF GENEROUS EMPLOYERS. I BELIEVE THAT CHAIRMEN AND KEY -- HOLDERS OF KEY ROLES IN SUPPORT ORGANIZATIONS OUGHT TO HAVE THE OPTION OF FULLY FUNDING TO SOME DEGREE, FOR SOME PART OF THEIR TRAVEL.

G>>KURT PRITZ: THANK YOU, ALICK. ONCE AGAIN, THAT COMMENT IS VALIDATED BY THE FACT THAT THAT'S NOT THE FIRST TIME DURING THIS CONSULTATION THAT I HAVE HEARD IT. SO THANK YOU.
AND IF THERE'S NOTHING ELSE, I WANT TO GET OFF STAGE HERE.
SO AGAIN, THANK YOU FOR SITTING THROUGH THIS MATERIAL.
I'LL BE AROUND CERTAINLY THIS WEEK, AND THERE'S A COMMENT FORUM OPEN ON THE ICANN WEB SITE WHERE FURTHER COMMENTS WILL BE TAKEN.
ICANN WILL, AFTER THAT PUBLIC COMMENT PERIOD, PUBLISH A REVISED VERSION OF THIS DOCUMENT FOR REVIEW AS A DETERMINATION TO SEE IF WE CAPTURED WHAT'S BEEN SAID HERE. SO THANK YOU VERY MUCH.
[ APPLAUSE ].

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