Executive Project Director
Mr. Känngård, a national of Sweden,
has been involved at a executive level in planning and implementing
electronic systems, routines and development concepts since the early
1980s. However, his professional involvement in highly sophisticated IT
solutions began already in mid-1970s.
A summary of some of Mr. Känngård’s wide-ranging achievements
are identified below:
1978:Developed the first security system for distribution of home video
cassettes, launched in Scandinavian by Pressbyrån, as well as all Shell
service stations and major radio / TV outlets.
1982: With a team of
programmers, launched the first public BBS system in Scandinavia. This was
the first public BBS Service with mail and electronic conference system in
"Europe". Later sponsored by Digital Equipment, with a
1985 – 1989:Founded Voicemail
Svenska ab and The Institute For The Future, focusing on
building up public voice related services.
Jointly with Ericsson and Scandinavian Airline System (SAS),
we were the first to launch customer applications via the use of
touch tone and rotary telephone. During
this time, also co-founded Voicemail Association (VMA), of which all
European PTTs are still members.
the first real public outsourcing of a governmental service for the social
security system in Sweden.
1989 – 1992: President for ESSELTE VOICE AB, a
divisionof ESSELTE INFO. Launched the 900 and 800-services with Audiotex
Voice Response Services in 9 European countries. Started up larger
Fulfillment Centers which handled complete transactions and functions for
the customers, such as order, customer support, telemarketing, as well as
market research and public surveys. All the work and system solutions, in
most cases, were based on DEC Digital Equipment. All the public Voicemail,
Audiotex and Voice Response centers were between the early 1980s up to
1989 fully built on Pdp1184 and VAX. Built up back-office utilities
including software and educational programs for staff to train them to
handle research from remote centers regarding
consumers’ media behavior on a daily basis.
– 1996: Built up infrastructure for Telitel’s (the first Pan-European
teleoperator) IT operations, as well as building infrastructure for
corporate and public outsourcing. Innovator and main driving force behind
GTi/Electrum, one of the owners of Telitel AB, in Sweden.
1996 – 1998:
Founded and started up Trendit
Research Sweden ab, the first market and consumer research and survey
company with a full-fledged IT solution. The system solution, designed by
Mr. Kanngard was developed by a team of programmers covering telephony,
with operator-controlled voice function and a software which allowed TV
broadcasting companies to bring in graphical animations into the studio
direct from a remote center, where they conducted the survey.
– 1998: Involved in regional planning programs for municipalities, as well
in the development phase of the European Commission’s program for thinly