New York, NY
| 2002 - Present
Co-General Manager, Registry Advantage
Overseeing software development and technology operations for a
business unit that provides outsourced services to domain name registries.
- Defined and introduced improvements to product and
project management processes.
- Developed a business plan to provide a DNS-based service
for Internet telephony.
|GiantBear / Savos
(acquired by InfoSpace, 1/2002)
New York, NY
Vice President of Technology
GiantBear, now part of InfoSpace, is an application services provider
to wireless carriers, including Cingular and Rogers AT&T. Reported
to the SVP Technology with a dotted line to the CEO. Headed the
Audio Products division, created from the acquisition of Savos in
3/2001. Responsible for product development, technical vision, architecture,
strategic relationships, infrastructure and technical operations.
- Led a 20-person technology team, building it from
the ground up.
- Architected and implemented a multi-tier software platform
for audio content personalization and delivery. Platform incorporated
middleware (JMS, MQ Series, XML, SOAP, CORBA), a real-time streaming
audio transformation engine (Visual C++, COM/DCOM) and an Oracle
- Hands-on developer of many of the more complex C++/COM
and Java/J2EE components.
- Established all processes and methodologies, based
on Rational Unified Process and UML.
- Created visionary prototypes of wireless multi-modal
services: SMS-Audio and WAP-Audio.
- Authored patent applications to protect intellectual
- Supported sales executives in negotiating deals with
Rogers AT&T and Korea’s SK Telecom. Developed detailed
financial models to analyze the economics of a wireless audio
- Provided technology advice and due diligence on potential
acquisition candidates. Presented GiantBear’s audio technology
to InfoSpace, which was a major part of the acquisition.
- Forged strategic relationships with companies such
as Microsoft and RealNetworks.
Research Scientist and Project Manager
Telcordia provides operations support systems, network software
and consulting services to the telecommunications industry. Responsible
for improving Telcordia’s leadership in software process quality.
Reported to the Executive Director, Information Services Research.
- Built and deployed a Java-based software process improvement
product, based on the SEI Capability Maturity Model, leading an
- Analyzed and recommended process changes for 18 internal
software development projects.
- Defined a goal-oriented software measurement toolkit
for SBC Ameritech.
|University of New
Senior Lecturer, Information Systems (1997-1999)
Lecturer, Information Systems (1994-1997)
The University of New South Wales is one of Australia’s leading
universities, with particular strengths in science and technology
and extensive industry partnerships.
- At NASA Software Engineering Lab
(6 month project in 1998), led a 6-person team to analyze the
software development technologies and processes used at NASA Goddard
to initiate significant organizational and process improvements.
- At Fraunhofer Institute for Software
Engineering (12 month project in 1996/97), built and led
a 10-person R&D team to develop a software process visualization
and modeling tool in Java/Swing, which was sold to Bosch Telekom
and DaimlerChrysler Aerospace.
- Forged research partnerships with international software
engineering institutes, leading to appointment as a Deputy Director
of the Center for Empirical Software Engineering. Published 25
peer-reviewed software engineering and decision sciences articles.
Awarded over $400,000 in competitive research grants from industry
- Developed and taught object-oriented programming,
analysis and design, hypermedia, requirements engineering and
data communications courses.
- Directed the Business Information Technology co-operative
education program with 40 industry partners and a $2 million budget.
- Established the School of Information Systems website.
- Trained and consulted on object-oriented technology
(C++, UML and Rational Rose) to staff at leading corporations
such as Motorola, CSC, Rational and Chase Manhattan Bank.
|Booz, Allen and Hamilton
- Analyzed strategic opportunities for banking, consumer
goods, airline and insurance clients.
Ph.D. in Information Systems, University of New South Wales, 1993
- Awarded a University Postgraduate Scholarship. Developed
innovative software for time series forecasting with multivariate
B.Com in Accounting and Information Systems, University of New
South Wales, 1989
- Awarded First Class Honors (highest grade possible).
Received Arthur Andersen Scholarship, Gowrie Scholarship and
prizes for Software Engineering, Database Management and best
Software engineering: C/C++ (COM/DCOM, MFC), Java (J2EE)
Object-oriented design: UML, multi-tier architectures, message-oriented
Database development: Oracle, SQL Server
Telecommunications: ISDN, SS7, Dialogic, TTS, VoiceXML, WAP, SMS
Streaming media: MP3, RealNetworks, Windows Media
Project/process management: MS Project, Rational Unified Process,
U.S. Permanent Resident (Green Card); Australian Citizen