EXPERIENCE

Co-General Manager, Registry Advantage
Overseeing software development and technology operations for a business unit that provides outsourced services to domain name registries.

• Defined and introduced improvements to product and project management processes.
• Developed a business plan to provide a DNS-based service for Internet telephony.

Vice President of Technology
GiantBear, now part of InfoSpace, is an application services provider to wireless carriers, including Cingular and Rogers AT&T. Reported to the SVP Technology with a dotted line to the CEO. Headed the Audio Products division, created from the acquisition of Savos in 3/2001. Responsible for product development, technical vision, architecture, strategic relationships, infrastructure and technical operations.

• Led a 20-person technology team, building it from the ground up.
• Architected and implemented a multi-tier software platform for audio content personalization and delivery. Platform incorporated front ends in Java/JSP/JavaScript and ASP, a message-oriented middleware (JMS, MQ Series, XML, SOAP, CORBA), a real-time streaming audio transformation engine (Visual C++, COM/DCOM) and an Oracle 8i back-end.
• Hands-on developer of many of the more complex C++/COM and Java/J2EE components.
• Established all processes and methodologies, based on Rational Unified Process and UML.
• Created visionary prototypes of wireless multi-modal services: SMS-Audio and WAP-Audio.
• Authored patent applications to protect intellectual property.
• Supported sales executives in negotiating deals with Rogers AT&T and Korea’s SK Telecom. Developed detailed financial models to analyze the economics of a wireless audio service.
• Provided technology advice and due diligence on potential acquisition candidates. Presented GiantBear’s audio technology to InfoSpace, which was a major part of the acquisition.
• Forged strategic relationships with companies such as Microsoft and RealNetworks.

Research Scientist and Project Manager
Telcordia provides operations support systems, network software and consulting services to the telecommunications industry. Responsible for improving Telcordia’s leadership in software process quality. Reported to the Executive Director, Information Services Research.

• Built and deployed a Java-based software process improvement product, based on the SEI Capability Maturity Model, leading an 8-person team.
• Analyzed and recommended process changes for 18 internal software development projects.
• Defined a goal-oriented software measurement toolkit for SBC Ameritech.

Senior Lecturer, Information Systems (1997-1999)
Lecturer, Information Systems (1994-1997)
The University of New South Wales is one of Australia’s leading universities, with particular strengths in science and technology and extensive industry partnerships.

• At NASA Software Engineering Lab (6 month project in 1998), led a 6-person team to analyze the software development technologies and processes used at NASA Goddard to initiate significant organizational and process improvements.
• At Fraunhofer Institute for Software Engineering (12 month project in 1996/97), built and led a 10-person R&D team to develop a software process visualization and modeling tool in Java/Swing, which was sold to Bosch Telekom and DaimlerChrysler Aerospace.
• Forged research partnerships with international software engineering institutes, leading to appointment as a Deputy Director of the Center for Empirical Software Engineering. Published 25 peer-reviewed software engineering and decision sciences articles. Awarded over $400,000 in competitive research grants from industry and government.
• Developed and taught object-oriented programming, analysis and design, hypermedia, requirements engineering and data communications courses.
• Directed the Business Information Technology co-operative education program with 40 industry partners and a $2 million budget.
• Established the School of Information Systems website.
• Trained and consulted on object-oriented technology (C++, UML and Rational Rose) to staff at leading corporations such as Motorola, CSC, Rational and Chase Manhattan Bank.

Research Associate

• Analyzed strategic opportunities for banking, consumer goods, airline and insurance clients.

Awards

Ph.D. in Information Systems, University of New South Wales, 1993

• Awarded a University Postgraduate Scholarship. Developed innovative software for time series forecasting with multivariate information.

B.Com in Accounting and Information Systems, University of New South Wales, 1989

• Awarded First Class Honors (highest grade possible). Received Arthur Andersen Scholarship, Gowrie Scholarship and prizes for Software Engineering, Database Management and best Honors Thesis.
  

Technical Skill

Software engineering: C/C++ (COM/DCOM, MFC), Java (J2EE)
Web development: JSP, ASP, Perl, JavaScript, XML, SOAP, HTML
Object-oriented design: UML, multi-tier architectures, message-oriented middleware
Database development: Oracle, SQL Server
Telecommunications: ISDN, SS7, Dialogic, TTS, VoiceXML, WAP, SMS
Streaming media: MP3, RealNetworks, Windows Media
Project/process management: MS Project, Rational Unified Process, CMM

Citizenship

U.S. Permanent Resident (Green Card); Australian Citizen