Historical Resolution Tracking Feature » IT Outsource Contract Renewal

Important note: The explanatory text provided through this database (including the summary, implementation actions, identification of related resolutions, and additional information) is an interpretation or an explanation that has no official authority and does not represent the purpose behind the Board actions, nor does any explanations or interpretations modify or override the Resolutions themselves. Resolutions can only be modified through further act of the ICANN Board.

IT Outsource Contract Renewal


Resolution of the ICANN Board
Meeting Date: 
Sun, 16 Jan 2022
Resolution Number: 
2022.01.16.01 – 2022.01.16.02
Resolution Text: 

Whereas, ICANN organization has a need for continued third-party development, quality assurance and content management support to augment its IT capacity.

Whereas, [Redacted –Confidential Negotiation Information] has provided services in software engineering, quality assurance, and content management over the last several years.

Whereas, ICANN org conducted a full request for proposal when renewing the contract in 2017, the results of which lead ICANN org to determine that [Redacted –Confidential Negotiation Information] was still the preferred vendor.

Whereas, ICANN org considered the cost and efficiency of either issuing another request for proposal for outsourced IT capacity or further renewing the contract with [Redacted –Confidential Negotiation Information] and determined that it was more efficient and cost effective to renew the contract with [Redacted –Confidential Negotiation Information].

Resolved (2022.01.16.01), the Board authorizes the President and CEO, or his designee(s), to enter into, and make disbursement in furtherance of, a further renewed contract with [Redacted –Confidential Negotiation Information] for a term of [Redacted –Confidential Negotiation Information].

Resolved (2022.01.16.02), specific items within this resolution shall remain confidential for negotiation purposes pursuant to Article 3, section 3.5(b) of the ICANN Bylaws until the President and CEO determines that the confidential information may be released.

Rationale for Resolution: 

In November 2014, following ICANN Board approval, ICANN organization engaged an expert third-party outsourcing firm, [Redacted –Confidential Negotiation Information], to augment ICANN org's Engineering and IT capacity. That led to a [Redacted –Confidential Negotiation Information] with an annual value not to exceed [Redacted –Confidential Negotiation Information]. In April 2018, the contract was renewed through March 2020 with Board approval following a request for proposal (RFP) process. The value of the renewed contract was [Redacted –Confidential Negotiation Information] for a period of [Redacted –Confidential Negotiation Information]. The contract was renewed for a third time in May 2020 through March 2022 with Board approval. The value of the renewal contract was [Redacted –Confidential Negotiation Information]. To date, ICANN org has contracted with [Redacted –Confidential Negotiation Information] for a total of [Redacted –Confidential Negotiation Information]. The relationship with [Redacted –Confidential Negotiation Information] has been beneficial to ICANN org and overall has been successful.

Both the initial and first renewed contracts included RFP processes. After consulting with its procurement department, ICANN org determined not to pursue a RFP process for the second and third (current) renewals due to cost of doing a RFP process and limited responses received from the first renewal RFP. The RFP for the first renewed contract concluded that [Redacted –Confidential Negotiation Information] is still the preferred vendor and ICANN org determined it was most efficient and cost effective to renew the contract with [Redacted –Confidential Negotiation Information].

Accordingly, both ICANN org and the Board Finance Committee (BFC) recommended that the Board authorize the org to enter into, and make disbursement in furtherance of, a renewed contract with [Redacted –Confidential Negotiation Information], covering the period of [Redacted –Confidential Negotiation Information], with a total cost not to exceed [Redacted –Confidential Negotiation Information].

This decision is in the furtherance of ICANN org's mission and the support of public interest to support the security, stability and resiliency of the domain name system by ensuring that there is a fully resourced engineering and IT team able to support the org in a fiscally responsible and accountable manner.

This decision will have a fiscal impact, but the impact has already been accounted for in the FY23 budget and will be for future budgets as well.

As noted above, this action is intended to have a positive impact on the security, stability and resiliency of the domain name system.

This is an Organizational Administrative Function that does not require public comment.