Operation Excellence – Dashboard Metrics and Processes
This event took place on 25 June 2014 from 08:30-09:30 BST at ICANN50 | London in the Windsor Suite room.
Date:
Wed, 25 June 2014 - 08:30 to 09:30 BST
Add to Calendar
Room:
Windsor Suite
Session Leader(s):
Carole Cornell | Sr. Director, Project Office
Overview:
This session will describe progress in implementing ICANN's strategic goal of organizational excellence. It will describe the processes we are utilizing to develop new multi-level Dashboards.
Agenda Details:
ICANN staff will describe how they are working to deliver ICANN's strategic objective of organizational excellence. The process used to document processes, develop success factors, set targets, and produce management information dashboards will be described. The second half of the session will be reserved for a discussion on business excellence activities.