Clue? (fwd)

[Michael Dillon <michael@memra.com>]

---------- Forwarded message ----------
Date: Fri, 2 Apr 1999 14:46:16 -0600 (CST)
From: Rattle <rattle@tlorah.net>
To: INET-ACCESS
Subject: Clue?

A friend of mine sent me this amusing display of Network Solution's lack
of clue.

Not only was the tracking number in the subject (as they ask you to do),
but this was SO late that the changes had already gone thru a week before
reciving this reply.  It was sent a MONTH ago.  A _MONTH_ to get a
response from their support.

And these are the people running the nic.  God help us...

...
. Nick Levay
. rattle@tlorah.net
. "The future masters of technology will have to be lighthearted and 
. intelligent.  The machine easily masters the grim and the dumb."

---------- Forwarded message ----------
Date: Fri, 2 Apr 1999 14:29:20 -0600 (CST)
From: Dagmar d'Surreal <nospam@mail.2600.nashville.tn.us>
To: rattle@tlorah.net
Subject: Re: [NIC-990308.a797] DSURREAL.ORG (fwd)

I think it's time to arm up and just go take over their facility for the
good of mankind.

---------- Forwarded message ----------
Date: Fri, 2 Apr 1999 01:13:22 -0500 (EST)
From: Hostmaster <hostmast@internic.net>
To: Dagmar d'Surreal <nospam@mail.2600.nashville.tn.us>
Subject: Re: [NIC-990308.a797] DSURREAL.ORG

> 
Thank you for contacting Network Solutions.

Please provide the tracking number of your request.  This number is 
located in the second paragraph of our automatic reply to you.  This 
number will help us locate your request. 

If you are unable to find the tracking number or have not received the
original tracking number, please resubmit your request. If your ISP has
submitted your request, you will have to contact them for the tracking
number.

Best Regards,
hazel r
Network Solutions Registration Services 

World Wide Web: http://www.networksolutions.com
E-mail:         hostmaster@internic.net
Tax ID #:       52-1146119                       cc 03/06/99 
nsi_rp118
========================================================================== 

> 
> OKay, what's the deal.  It has been over a week now.  This is going way
> beyond ridiculous and into pathetic.  I have yet to have recieved anything
> other than an automated response from you guys in that time, and this is
> my second email which should manage to escape the filtering software and
> get to a person.
> 
> I just want to change the DNS servers for my domain.  That's it.  What's
> so blasted hard about it?
> 

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