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No response from Internic.Net re: NIC-990420.9985
Hello,
I just sent this e-mail out to the
Internic, but the process for changes has resulted in very sloppy and
disorganized service since the middle of last week.
Nothing is getting accomplished, and my
customer is (seriously) about to get fired because of this (Internic not
responding to her changes). Request for domain changes have been made
on-line, via phone and via fax. All necessary information has been
provided to Internic, and still NOTHING!
If your organization can step in and
somehow push this issue forward, please. . .please do so, as no one at Internic
really seems to be providing much help or assistance at this point. There
is no clear answer from anyone over there, and no one can even seem to say what
changes, if any have taken place?
Thanks,
Christina M. Cureton
972.418.1182
Please. . .Please. . .Please. . .
H-E-L-P!! :-)
The changes still haven't been made, and
my customer is about to get fired from her job because of this. .
.literally! She has worked with five different people from Network
Solutions to get this resolved, and still, nothing.
Letters have been faxed, information has
been entered online. . .and still, the appropriate changes still are not being
made. What does it take at this point to be completed?
Yesterday, she spoke with someone named
"Ifi". He told her to "wait", and he couldn't tell her
what changes were going to be made (there are a lot of changes).
Though, the most important changes, are
the Domain Servers. They own 2 domains (klein-law.com and
klein-law.net). Currently, they do not have internet access and more
importantly, e-mail access.
For both domains, the domain servers
should be changed to the following:
Domain Servers need to be changed:
Klein-law.com
Tracking # 990415.c219
From Domain Servers:
204.178.72.1
204.178.72.30
To Domain Servers:
216.3.63.66
216.0.152.10
Klein-law.net
Tracking #: 990415.c05d
From Domain Servers:
204.178.72.1
204.178.72.30
To Domain Servers:
216.3.63.66
216.0.152.10
The other changes include contact changes,
registrant changes and address changes (all of which are in the letter that was
faxed 4/19/99).
Please, we need one point of contact, as
each person we speak with at Network Solutions, has a different way of doing
things. . .
Thanks so much,
Christina M. Cureton
(972) 418-1182
Hello,
I have a customer who has had some serious problems trying to get
information for her domains changed. She is at wits end, as she has spoken
to several different people within your organization. First, she was told
to make the changes via the Internet. Then, she was told that she had to
fax information to your location for the changes.
For the most part, the changes have been made, except for the most
important that will get their e-mail service up and running. . .and that is
changing the Domain Servers.
Please help with the changes, I am sure that you have information from my
customer, Kathy Thompson (KT4307) to get this resolved, but she is about to lose
her job over this and really needs this taken care of.
Domain Servers need to be changed:
Klien-law.com
Tracking # 990415.c219
From Domain Servers:
204.178.72.1
204.178.72.30
To Domain Servers:
216.3.63.66
216.0.152.10
Klien-law.net
Tracking #: 990415.c05d
From Domain Servers:
204.178.72.1
204.178.72.30
To Domain Servers:
216.3.63.66
216.0.152.10
Please make these domain server changes as soon as possible.
Thanks for your help and understanding,
Christina M. Cureton (CMC49)
--------------------------------
Christina M. Cureton
cc@victrix.com--------------------------------
