ICANN Capacity Development: Conflict Resolution

Renowned learning style expert, David Kolb, explains how conflict and project success do not necessarily exist at polar ends of a continuum. He will help the ICANN community attendees navigate and manage conflict so that the work of the ACs/SOs and others can become more efficient. The session will end with a brief explanation of the course and curricula offerings of ICANN Learn and a quick tour of the online platform. - Session Leader: Elizabeth Andrews Staff Facilitator: Fernanda Iunes