This event took place on 25 June 2014 from 08:30-09:30 BST at ICANN50 | London in the Windsor Suite room.
Date: 
Wed, 25 June 2014 - 08:30 to 09:30 BST
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Room: 
Windsor Suite
Session Leader(s): 
Carole Cornell | Sr. Director, Project Office
Remote Participation

Low Bandwidth

Service Type Language
Audio Stream Live (Low Bandwidth) English

High Bandwidth

Service Type Language
Audio Stream Live (High Bandwidth) English
Virtual Meeting Room Stream Live (High Bandwidth) English
Overview: 

This session will describe progress in implementing ICANN's strategic goal of organizational excellence. It will describe the processes we are utilizing to develop new multi-level Dashboards.

Agenda Details: 

ICANN staff will describe how they are working to deliver ICANN's strategic objective of organizational excellence. The process used to document processes, develop success factors, set targets, and produce management information dashboards will be described. The second half of the session will be reserved for a discussion on business excellence activities.

Archival Media

Title Item Type Language
Operation Excellence – Dashboard Metrics and Processes | Audio: Full Audio Stream Archive English
Operation Excellence – Dashboard Metrics and Processes | Adobe Connect: Full Virtual Meeting Room Stream Archive English

Materials

Title Item Type File Size Language
Operation Excellence – Dashboard Metrics and Processes | Transcript Transcript [PDF 188.76 KB] English
Operation Excellence – Dashboard Metrics and Processes | Presentation Presentation [PDF 3.4 MB] English