ICANN Operations Update

In this session we will report and discuss the following:

• FY15 Financial update
• Public Comment feedback on Draft FY16 Operating Plan & Budget
• Dashboard Progress
• Business Excellence

FY15 Financial update

As the current fiscal year comes to a close, we will provide an overview of the most recent financial forecast for FY15 (unaudited).

Public Comment feedback on Draft FY16 Operating Plan & Budget

A public comment period for the Draft FY16 Operating Plan & Budget was conducted from 18 March 2015 to 1 May 2015.

We will share a summary analysis of the comments received from the public comment period and the improvements made to the draft.

Dashboard Progress

The Five-Year (FY2016–FY2020) Operating Plan was approved by the Board on 26 April 2015, and the Plan includes 5 objectives, 16 goals, and key performance indicators.

We will share examples of the goal-level key performance indicator dashboards and engage in dialogue with the community to elicit feedback.

Business Excellence

ICANN has been applying the EFQM Business Excellence methodology since 2009 for the pursuit of excellence in the IANA department. After several years of continuous self-assessments and improvements, IANA department was recognized as Committed to Excellence by EFQM in 2013. ICANN has expanded the application of the EFQM methodology to all of ICANN. At this session, we will share our road map and achievements so far towards our strategic commitment to excellence.