Dr. Heidi Ullrich is Director for At-Large, where she is responsible for leading the team that provides the Secretariat and policy advice development support for the community of Individual Internet Users engaged in ICANN ("At-Large"). She joined ICANN as Manager, At-Large Regional Affairs in December 2008. In that role she was responsible for supporting the activities of the At-Large community at the regional level.
Prior to joining ICANN, she worked with international non-governmental organizations in program management and policy coordination positions strengthening the participation of stakeholder groups in negotiations at the domestic, regional, and international levels. Heidi served as a Program Officer in Trade in Services at the International Centre for Trade and Sustainable Development where she helped to manage multiple international projects on trade in services and sustainable development. At Consumers International, she served as the Global Trade Program Coordinator responsible for the implementation of a multi-million dollar global trade and poverty alleviation program, and also helped support a project surveying the credibility of the Internet from a consumer perspective.
Previous to her work with non-governmental organizations, Heidi lectured at the University of Southampton and the London School of Economics, where she also received her PhD. She taught such courses as economic diplomacy and international relations, and has participated in various international research projects, including a study on civil society and accountable global governance.
Heidi is based at ICANN's headquarters in Los Angeles, California.