Aaron Hickmann joined ICANN as Director, GDD Operations in 2014. As a member of the Operations team, he is responsible for management of the EBERO program, the Trademark Clearinghouse as well as a range of operational areas. Prior to working at ICANN, Aaron was a Director of Industry Strategy at Vertafore, Inc., a nationwide provider of software and services to the insurance industry.
|GDD Service Delivery, Customer Service & SLAs
|15 Oct 2014 - 15:00 to 16:15 PDT