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C12. State whether the applicant intends to perform all aspects of the Registry Function, or whether the applicant intends to outsource some or all aspects of the Registry Function to other entities that will provide services or facilities under contract with the applicant. If any portion(s) of the services or facilities will be provided by another entity under contract, please describe which portion(s), state the time period during which they will be provided under contract, and identify what entity will be providing the services or facilities.
The DotOrg Foundation, itself, will perform functions related to shaping .org registry policies, and public outreach to and consultation with .org registrars and registrants, particularly the noncommercial registrants. Among such functions, the DotOrg Foundation will:
While the DotOrg Foundation’s Board of Directors will provide the overall policy guidance for and oversight of the operation of the .org registry, the DotOrg Foundation intends to outsource the Registry Function and attendant technical, billing, and customer services for registrars. It will also outsource certain value-added products such as a .org noncommercial Directory described in our response to Question C27. Although it is outsourcing such functions, the DotOrg Foundation retains the legal responsibility to ICANN and registrars for performance of the outsourced services. The Foundation will bind its current and any future sub-contractors for registry services to performance measures and requirements such that it will deliver the level of performance promised in its contracts with ICANN and registrars. Further, the DotOrg Foundation will have the right to regularly audit the sub-contractor to ensure compliance with the Services Agreement and other similar standards or requirements. Finally, the Foundation will steward future product and services development and deployment.
The DotOrg Foundation has committed to enter into an agreement with Register.com, Inc. through its Registry Advantage division to support the Foundation’s provision of the Registry Function and related services for the duration of the Foundation’s .org agreement with ICANN (the “Services Agreement”). As explained in C14, this agreement (the “ICANN Registry Agreement”) will be signed immediately following execution of an agreement between ICANN and the DotOrg Foundation (the “ICANN Registry Agreement”). A copy of the Foundation’s proposed Services Agreement is included as Attachment F1.
The DotOrg Foundation will also offer an optional non-Registry product,
the DotOrg Directory, for .org domain names. This agreement covers the
Directory, as well as certain marketing and outreach commitments to support
the Foundation. While these are not part of the registry function, they
are mentioned in the answer to this question, because they are part of
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