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C13. Identify by name each entity other than the applicant that will provide any of the following:
The identification of each entity should include:
Registry Function: Registry Advantage (an independent division of Register.com) will perform the Registry Function as defined in subsection 1.16 of the model .org Registry Agreement.
Additional Services: In addition to Registry Functions, the sub-contract to the DotOrg Foundation will include services designed to increase the .org registrations of the noncommercial community. These additional services include a free, optional DotOrg Directory, marketing and such other future services as may be agreed to with ICANN oversight. These additional services are further described in our responses to Questions C27 and C38. Most of these services will be provided by a second entity as a sub-contractor to the arrangement between the DotOrg Foundation and Registry Advantage. Therefore, in the interest of completeness and full disclosure, this second company, Kintera, Inc., is described in this Section II. Additionally, Kintera will provide future value-added services that are not part of the initial registration fee or process. Since none of these additional services are part of the Registry Function, they are covered in more detail in Sections V (Proposed Registry Services) and VIII (Differentiation of the .org TLD), rather than III (Technical Plan).
A general description of Kintera’s business activities is provided in our response to Question C13.2.
DotOrg Foundation is pleased to be able to draw upon the skills and experience of two technology partners. Immediately below, each company describes itself and its services:
Registry Advantage is a full-service, registry outsourcing solution launched by Register.com, Inc. in 2001. The Registry Advantage division of Register.com has already signed agreements to operate seven ccTLD registries, as well as the .pro gTLD registry. Registry Advantage provides a wholesale solution to its TLD clients: it builds the registry infrastructure, transfers the registry database to its DNS system, operates the registry, provides all registry services, as defined in subsection 1.16 of the model .org Registry Agreement, invoices and bills the registry’s customers, provides reports of registry and registrar activities and generally provides customer support for registrars on behalf of the registry client. Registry Advantage allows global TLD (gTLD) and country code TLD (ccTLD) registry clients to benefit from its superior DNS technology.
Registry Advantage will use its broad TLD experience, and the complementary domain name system experience of Register.com, to build services designed to allow registrars to meet the burgeoning consumer need for a stable and reliable registry that would bring the .org TLD up to par with standards and services provided by the newer gTLDs. Registry Advantage’s orderly registration processes, registrar tool kits, and implementation of ICANN policies foster competition and ensure appropriate rights and protections for registrars and registrants alike.
Registry Advantage benefits from the experience and expertise of Register.com, and therefore a short description of Register.com is included here. Register.com is a leading domain name registrar. With over three million domain names under management, Register.com is the largest provider of authoritative DNS services in the world. Register.com also has experience building domain name registration systems capable of processing over 100 million registration-related transactions within a single week.
Register.com was the first of the testbed registrars to commence online registrations as an ICANN-accredited registrar. In April 1999, it was selected by ICANN as one of the initial five testbed registrars to register gTLDs, and in June of that year, the company went live.
In a short time, Register.com has become one of the leading trusted registrars in the global market. Register.com has gained experience processing domain name registrations not only with gTLDs, but also in over 250 ccTLDs.
In October 2000, Register.com participated in two of the 47 applications submitted to ICANN to operate a new global TLD registry. ICANN approved seven applications, with both of the Register.com affiliated bids among the winning seven. Register.com is one of the shareholders in the new company formed to run the .info TLD. Register.com also launched the new company formed to run the .pro TLD, RegistryPro.
Today, there is a heightened awareness – and acceptance – of online philanthropy. Kintera’s service platform, Kintera SphereTM, is changing the way nonprofits and their constituents are using the Internet. Kintera provides nonprofit organizations a means to leverage powerful communication and database tools, encouraging their supporters to interact in convenient, engaging and secure ways. Noncommercial clients use the hardware, software and support services of Kintera to improve their ability to fundraise and raise awareness online.
Kintera is a leading Application Service Provider (ASP). Kintera’s
interactive services are highlighted by its proprietary “Friends
Asking Friends™” technology which provides for customizable
individual and team web pages that boost participation and donations by
encouraging friends to ask friends for support. Their end-to-end Internet
solutions complement traditional fundraising and enhance donor recruitment,
cultivation and recognition programs.
Kintera’s clientele features recognizable international nonprofit organizations such as:
To demonstrate Kintera’s strength and acceptance in the noncommercial sector we have attached a listing of Kintera’s major clients in Attachment H3 called Major Clients.
Kintera’s founders, Harry Gruber, M.D., Allen Gruber, M.D. and Dennis Berman, established the company in 1999 to provide Internet marketing services to the nonprofit sector. The engineering, information technology, and management teams encompass a proven background in the Internet, media technologies, and the nonprofit sector. Dr. Harry Gruber was the founder and CEO of INTERVU, which grew to become the leading Internet video delivery application service provider, and was a publicly held company when Akamai Technologies, Inc. acquired it in April 2000 for USD$2.8 billion. Other members of the senior management team were previously executives at major US companies, including IBM, General Instruments, Ernst & Young, Gateway and Blockbuster Entertainment.
How Kintera Helps Nonprofits Leverage the Internet
Kintera provides a secure, reliable, redundant and robust platform for nonprofit organizations and protects the confidentiality of the information it collects.
Kintera’s web-based Kintera SphereTM product assists nonprofit organizations in:
Kintera’s services promote web-based data entry by the users, donors and volunteers. Benefits include cost savings, increased accuracy and the ability to leverage the economies inherent in the transactional services of an online Application Service Provider (ASP). Kintera services and online applications offer automated and enjoyable ways to participate in events, solicit donations and garner support from friends, family and co-workers. By creating a positive online experience Kintera helps nonprofits build loyalty and brand recognition among their website visitors and prospective donors.
C13.3. The entity's type (e.g., corporation, partnership, etc.) and law (e.g., Denmark) under which it is organized. Please state whether the entity is for-profit or nonprofit. If it is nonprofit, please provide a detailed statement of its mission.
Registry Advantage is an independent division of Register.com, Inc. which is a corporation organized under the law of the State of Delaware, USA. It is a for-profit entity.
Kintera, Inc. is a corporation organized under the law of the State of Delaware, USA. It is a for-profit entity.
Register.com: D-U-N-S Number 07-021-8610
Kintera: D-U-N-S Number 12-382-2004
Register.com has 519 full time employees, including 11 full time employees in its Registry Advantage division. Registry Advantage estimates that operation of the .org registry will require an additional 27 employees, for a full complement of 38. Stable transition of the .org registry will require any new operator to have in place soon after the award is made experienced staff who will prepare for the transfer of the registry. In order to be ready, Registry Advantage has identified within Register.com's registrar division staff who are available and interested in moving over to Registry Advantage upon award of the bid to the DotOrg Foundation. By doing so, Registry Advantage would be in the position to fully prepare for the transition.
Of the 38 employees planned for launch, 13 are technology specialists. Most of those are already Registry Advantage employees, and several others are available immediately from within Register.com. The new Registry Advantage hires would be dedicated full time to the registry and would not be reassigned back to other Register.com divisions. Therefore, there would not be a concern of breach of any Code of Conduct or Equal Treatment ICANN requirements. Of the remaining 38, 10 are customer service personnel who are not needed during the initial post-award period. Once again, this solution would allow Registry Advantage to quickly put in place known, respected technology personnel in the critical positions to effectively prepare for the transition.
Furthermore, evidence of Registry Advantage’s ability to quickly build up the necessary staffing capacity can be witnessed by the Register.com's rapid growth rate from just 15 employees in 1998 to more than 500 today.
Kintera currently has 80 full-time employees and is projecting 90 full-time employees by the end of 2002. Kintera will increase its staff as necessary to ensure that it has the necessary resources to support the additional services for the .org registry.
The total revenue of Register.com, for the year ended December 31, 2001 was USD$116,281,000. See Attachment E2 for Register.com’s 2001 Annual Report and most recent SEC filing.
The total contract revenue of Kintera, Inc. for the 5-months ended May 31, 2002 is between USD $1,000,000 and USD $10,000,000.
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